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Front Office Specialist

4 months ago

Tucson, United States Clarvida, LLC Full time

**Description**

Front Office Specialist

Pathways is one of the largest national providers of accessible, outcome-based behavioral and mental health services. For your passion and dedication, we offer, career advancement opportunities, medical/dental/vision, PTO, paid holidays, and much, much more (read below) We realize that your growth is paramount to our continued reputation of quality and service excellence, and we are ready to invest in YOU from day one

Perks of this role:

- $16/hour
- Weekday 8am-6pm (Shifts available 9am-6pm and 8am-5pm)
- Office based work
- Stability and growth opportunities working for a national agency

About Your Role:
Our Front Office Specialist provides customer service, and communication support between clients, visitors, vendors and Pathways staff. You are responsible for basic front office duties such as answering phones, checking-in clients and visitors for appointments, conducting reminder calls, re-scheduling appointments, performing insurance verification, scheduling interpreter services, making transportation arrangements, collecting co-pays, and sorting mail and other related tasks. For many, you will be the first impression for Pathways, and represent our mission and values to the community you interact with.

What we’re looking for:

- Administrative office experience, including answering multi-line phones, data entry, appointment scheduling, and strong computer skills (Word/Outlook/Electronic Health Records)
- Ability to work independently with mínimal supervision
- Must be eligible for fingerprint clearance approval without restrictions (and maintain during employment)
- Valid Arizona driver’s license (without restrictions), current auto insurance, and current CPR/First Aid (or able to obtain)
- Preference: Bi-lingual (English/Spanish)

What we offer:

- 10 days of Paid vacation, prorated the first year
- increases with tenure
- Separate Paid Sick leave (don’t waste vacation time being sick)
- 9 Paid Holidays
- 401 K
- Medical, Dental, Vision benefit plan options
- Pet Insurance
- DailyPay
- access to your earnings daily, not just on payday
- Verizon and Dell discounts
- Employee Assistance Program
- Employee Assistance Program
- SoFi at Work student loan refinancing
- Next Steps Financial Wellness program webinars and tools
- Opportunities for advancement in our national company As we grow, you grow with us

To Learn More About Us:
Pathways is an equal opportunity employer with a commitment to diversity. All qualified applicants will receive consideration for employment without regard to race, color, religion, gender, national origin, age, sexual orientation, gender identity, disability, veteran status or any other protected characteristic.