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Automotive Service Advisor/writer
4 months ago
**Are you a talented Service Advisor or an Automotive Assistant Manager looking for a great opportunity with a respected busy Dealership?**
**Do you have fantastic communication and follow-up skills?**
The Ed Napleton Automotive Group is looking for **Service Consultants**. Located at **Napleton Auto Park of Urbana**, the Service Advisor is a critical role, working as a liaison to our customers and technicians by present vehicle repair recommendations. You will play an active role in the Service Lane by providing excellent service and suggestions to keep the customer’s vehicle in top shape.
The Ed Napleton Automotive Group is affiliated with over 25 brands of new vehicles and 50+ dealerships throughout seven states. Our strength comes from the more than 3,500 employees nationwide. We are currently the tenth largest automotive group in the country, providing incredible growth opportunity.
What We Offer:
- Excellent compensation opportunity Base + commission
- Family Owned and Operated
- 90+ years in business
- Medical, Dental, and Vision Insurance
- 401k and additional benefits
- Accrued Vacation Time
- Discounts on products, services, and vehicles
- Extensive and ongoing training with specialists
Job Responsibilities:
- Work with customers to ensure we meet and address all vehicle maintenance needs
- Write repair orders for customers with full transparency of cost and time estimates
- Provide exceptional and timely communication-keeping customers updated throughout the process
- Communicate frequently with Technicians and Parts to ensure timely completion of work
- Exhibit a positive attitude and strong work ethic with customers and co-workers.
- Utilize cutting edge Fixed Operations Technology
Job Requirements:
- Exceptional Customer Service Skills
- One + years of Service Advisor or Retail Automotive Management experience required
- Tech Savvy
- able to learn and utilize technology
- 18+ years of age or older to comply with the company driving policy
- We are an equal opportunity employer and prohibit discrimination/harassment without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state, or local laws_
IND1
- Service Advisor, Service Writer, Service Consultant, Assistant Manager_
Pay: $45,000.00 - $100,000.00 per year
**Benefits**:
- 401(k)
- 401(k) matching
- Dental insurance
- Employee assistance program
- Employee discount
- Health insurance
- Health savings account
- Life insurance
- Paid time off
- Vision insurance
Day range:
- Monday to Friday
Shift:
- Day shift
**Experience**:
- Service Consultant/Advisor/Writer: 1 year (required)
- Automotive Retail: 1 year (required)
License/Certification:
- Driver's License (required)
Work Location: In person
