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Accela Product Manager
4 months ago
Job Summary:
The New York City Department of Health and Mental Hygiene (DOHMH) is the nation's leading public health agency protecting and promoting health of all New Yorkers. Our 7,000-plus team members bring an extraordinary array of languages, cultures, and experiences to bear on the work of public health.
Our diversity fuels creativity because all perspectives are heard and valued. DOHMH aims to improve the health outcomes of all New Yorkers by centering persistent racial inequities and promotion of social justice at the core of its work.
The Division of Information Technology’s mission and vision is to promote and protect the health of all New Yorkers through the use of innovative technology and health information that is useful and available, such that we envision a city where all New Yorkers can realize their full health potential, regardless of who they are, where they are from or where they live.
The Division of Information Technology aims to align technology solutions with the DOHMH mission by prioritizing resource use and deploying innovations that facilitate the agency’s day-to-day activities and enhance staff productivity and efficiency. Our goal is to provide users with a reliable, stable, and safe computing environment, through the collaboration of the Bureau of Technology Strategy & Project Management provides business analysis and IT project management services to define and deliver IT solutions that meet all program needs.
We are seeking a highly skilled and experienced Product Manager to join our team. As a Product Manager, you will be responsible for overseeing the development and implementation of our products, ensuring they meet customer needs and align with business goals. You will collaborate with cross-functional teams, including development, security and networking, to drive agency success.
**Duties**:
Communicate problem and solution to users.
Manage the development and testing of enhancements by
2) submit the request to our internal development group for programming and manage the development cycle;
3) Assist and work with counterparts in OTI and other city agencies on addressing issues and implementing future enhancements or
Follow change control processes for version control, testing and deploying configuration changes.
Be responsible for reviewing, analyzing, and evaluating end-user support requests.
Analyze database systems, queries, and procedures in Microsoft SQL Server 2005.
Build reports for senior management as needed.
Manage PM tasks that are assigned for planning or execution and support PM to manage other duties or tasks
Qualifications:
Experience with commercial of the shelf products (COTS) that have form and workflow builders
Ability to troubleshoot issues regarding system configuration and scripts
Ability to communicate problem and solution to the user
Fixing issues in a timely manner
Ability to prioritize issues based on business and operational needs
Experience with web servers such as IIS and Apache
2-4 years of experience in in writing SQL queries using Microsoft SQL Server 2005 & above
2-4 years of experience with web service development in.NET
Previous experience with SSRS for supporting reports.
Proficient with building Accela forms and workflows
2-5 years of experience with java script particularly using Accela ESME javascript.
**Requirements (important)**:
- Minimum 2-5 years of Accela experiences.
- Expert with Accela ESME Scripting, Configuring and designing workflow process.
- Experienced with SQL and database queries and executing.
We offer competitive compensation packages including benefits such as health insurance, retirement plans, paid time off, and professional development opportunities. Join our dynamic team and contribute to the success of our innovative products.
Pay: $89,625.20 - $110,000.00 per year
**Benefits**:
- 401(k)
- Dental insurance
- Employee assistance program
- Employee discount
- Flexible schedule
- Flexible spending account
- Health insurance
- Life insurance
- Paid time off
- Parental leave
- Professional development assistance
- Retirement plan
- Tuition reimbursement
- Vision insurance
Compensation package:
- Yearly pay
Experience level:
- 2 years
Schedule:
- 8 hour shift
Work Location: In person
