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Field Service Technician

4 months ago


San Antonio, United States accobrands Full time

Achieve. Create. Collaborate. Organize.
Essential brands. Innovative products. Smart investment. Winning team. This is what you will find at ACCO Brands. We are passionate about building a culture that is committed to the success of our employees. If you are looking for an organization that offers rewarding opportunities and is dedicated to team orientation, learning and development, and flourishes with success, we invite you to be a part of building our company for the future.

**Job Summary**:
Calling all **_copier/printer_** technicians, we may have the job for you Are you tired of loading software? Do you miss the days when you replaced rollers, gears, and utilized your electro-mechanical expertise?

ACCO is seeking a **Field Service Technician **to repair and maintain laminators, business card cutters, punch machines, and other print finishing equipment in **San Antonio TX.**

Get back to utilizing your skillset and enjoy repairing office equipment again as a GBC Field Service Technician

**Responsibilities**:

- Perform field maintenance service calls in an assigned area by scheduling and completing customer calls in a timely manner
- Servicing, installing, and repairing binding, laminating, cutting, folding, stitching, and other document handling equipment
- Management of parts, inventory, laptop, and cell phone
- Manage customer relationships and promote business
- When required, provide training to customers on machine operations and equipment maintenance
- Assist and support other technicians with repairs and maintenance when and where needed; including travel to other field locations in emergency situations

**Qualifications**:

- Two (2) year associate degree, trade certifications, or equivalent field experience required
- A valid driver’s license with a clean driving record is a mandatory requirement
- Experience in a related field with a willingness to learn and develop new skills
- Strong mechanical aptitude and diagnostic experience required
- Must have excellent customer service, communication, and time management skills
- Self-motivated
- Must have a professional presence and ability to effectively communicate and interact with customers
- Experience with Microsoft Office products and comfortable using computers
- Minimal overnight travel required when necessary

**About Us**:
You know our brands. You love our brands. You just may not know they are ours.

If you have touched a PowerA® gaming controller, a Five Star® notebook, a Swingline® stapler, a Quartet® dry erase board, or a Kensington® computer mouse, you have touched part of ACCO Brands Corporation. With annual revenues of over $2 Billion, ACCO Brands (NYSE: ACCO) designs, markets, manufactures and sells branded academic, consumer and business products globally. The power of our brands, our unmatched global customer reach, and our strategic market strengths put us in a position to achieve global leadership and growth. We're proud of our long history of industry leadership and innovation and are focused on delivering exceptional value to our customers by providing unique, cutting-edge, branded products.

Click here to learn more about our employee benefits.

**Equal Opportunity Employer**

**AODA**

Accommodation for applicants with disabilities will be provided in all parts of the recruiting process as required under the ACCO Brands Canada AODA policy. Applicants are asked to make their needs known in advance.