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Client Service Specialist

3 months ago


New York, United States Paul Hastings Full time

Paul Hastings is a leading international law firm that provides innovative legal solutions to many of the world's top financial institutions and Fortune Global 500 companies. With a strong presence throughout Asia, Europe, Latin America, and the U.S., we have the global reach and extensive capabilities to provide personalized service wherever our clients’ needs take us. As one of the world’s leading law firms, we seek dynamic individuals who share our commitment to service, innovation, and professional growth.

We have an opening for a Client Service Specialist (Legal Secretary) in our New York office supporting our Financial Restructuring practice group.

The Client Service Specialist provides administrative client services to both internal and external clients.

In this capacity, the Client Service Specialist will:

- Maintain a consistent physical presence required to facilitate an interactive and collaborative environment ensuring that assignments, cross-training, and peer level support are optimized to provide seamless support;
- Coordinate legal practice tasks and projects;
- Coordinate administrative functions and facilitate completion of tasks including such as finance/ billing-related tasks, time and expense entry, opening of new matters, client presentations, meetings and other administrative projects as assigned;
- Coordinate with and delegate to Firm resources including DPS, Williams Lea, Client Service Center, practice support or similar departments in International offices in the handling of tasks and projects;
- Coordinate support through the Finance Department including: edit and review process of client bills; correct time entry and promotion of time entry best practices;
- Manage the legal and administrative practices of attorneys and facilitate service levels that meet client requirements; and
- Work overtime as required.

Proficiencies:

- Advanced ability to organize, prioritize, coordinate, delegate and work as part of a team;
- Advanced to Expert proficiency in rules of English grammar, spelling and punctuation; bilingual proficiency as may be required;
- Advanced knowledge of time keeping, expense processing and legal billing;
- Advanced knowledge of relevant jurisdictional/court/agency processes and procedures;
- Proven ability to function as a coordinator with other firm-wide departments with necessary communication skills to transfer instructions/data, verify results, resolution of conflict and delivery or results; and
- Excellent written and oral communications required with strong ability meet deadlines and provide results while supporting Firm policy and procedures.

Qualifications:

- Bachelor’s degree (preferred);
- At least 4 years of legal secretarial experience or relevant legal experience (required);
- Experience with e-filings (required); and
- Experience supporting financial restructuring (preferred).

Employees will be provided with an excellent career opportunity in a collaborative environment, in addition to a generous total compensation package with the opportunity to earn bonuses based on individual contribution and firm profitability.

The salary wage range that we expect to pay for this position is a minimum of $82,600 and a maximum of $105,300 annually. The actual pay wage may vary based on experience or other relevant factors.

Eligible employees can participate in the Firm’s comprehensive benefits program, which include the following:

- Medical, Dental, Vision, Life/AD&D, Long Term Care, and Short and Long Term Disability
- Flexible Spending Account and Health Savings Account
- Healthcare Concierge and Advocacy
- Voluntary 401k Plan and Profit Sharing
- 10 Paid Holidays per year and a generous PTO program
- Family Support including Pediatric Mental Health and Parental Support, Paid Parental Leave, Fertility Benefits, and Breast Milk Shipping
- Back-up Child Care, Elder Care, and Tutoring
- Wellness Programs (Employee Assistance Program, Mental Health, and Well-Being Events)
- Retirement Plan Consulting
- Anniversary Bonus Program
- Professional Development Programs
- Transportation Allowance and Commuter Benefits
- International Travel Insurance
- Auto/Home/Legal Insurance
- Pet Insurance
- Employee discounts
- And more

The Firm has a range of diversity initiatives including our Paul Hastings Affinity Networks (PHANs), Women’s Initiative, and PH Balanced. These initiatives provide a firmwide forum to share experiences, as well as an opportunity to participate in a supportive network with common interests to help make life at the firm more inclusive. Learn more about our Global Diversity, Inclusion and Wellness Initiatives here.
- Paul Hastings LLP is an equal employment and affirmative action employer F/M/Disability/Vet/Sexual Orientation/Gender Identit_y._