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Spa Studio Associate

4 months ago

Chicago, United States Freeze & Float Spa Full time

Company Description

Our company has experiences significant growth and we want to expand our staff. We are looking for talented wellness enthusiasts to join our amazing team on weekends and a few days during the week. Must be available Sat and Sun.
- *Please submit a cover letter on why you wish to be a part of Freeze & Float. Please include if you have experienced a float or any other services that we offer._

Freeze & Float is a revolutionary regeneration studio that is setting the standard in the alternative health / biohacking and wellness sector. Our studio is designed to rejuvenate the mind and the body and we believe in alternative methods to achieve optimal health. Freeze and Float features a vast array of science-backed modalities such as Float Therapy, Cold Plunge, Infrared Sauna, IV Therapy, Lasers, Facials and other types of therapies - all designed to optimize rest and recovery, reduce stress, increase immunity and promote self-care.

Our Studio Associates are the resident experts - key to our client experience as they play a key role in sales, customer service and maintenance of studio aesthetic. We want biohackers who love, see, experience and understand the benefits of our science-backed offerings, and are looking for a place to feel joy and pride as a result of helping people elevate their way of living. This Studio Associate job is an hourly position and is a great opportunity to learn a new industry, help launch new services and become part of a rapidly emerging brand.

**ESSENTIAL DUTIES AND RESPONSIBILITIES**:

- Ensure every client has an exceptional experience by warmly greeting customers, thoroughly explaining our services and answering questions - proactively building a positive relationship with every client
- Actively promote Freeze and Float services and packages based upon the needs of the client and mastery of the Freeze and Float wellness philosophy
- Assist in the management of our POS/appointment software
- Maintain a high level of aesthetic throughout the studio by inspecting our float and infrared sauna rooms, pre/post float room, reception and restrooms to ensure they are clean and ready for customers at all times
- New client orientation
- Community Events

**Qualifications**:
**EDUCATION/EXPERIENCE REQUIREMENTS**:

- One year of experience in fitness, wellness, customer service or related field.
- High School graduate or equivalent.

**CORE COMPETENCIES**:

- People lover
- Passionate about physical and mental fitness, mindfulness, wellness and recovery
- Manage a variety of responsibilities at the same time and achieving results on time
- Utilize considerable judgment, independent action and initiative to analyze and resolve problems and make or develop recommendations
- Demonstrate high levels of organization and attention to detail
- Multitask with ease in energy filled, high pressure environment
- Keep up-to-date on knowledge specific to Freeze & Float
- Demonstrate a willingness to take on new challenges, responsibilities, and assignments

**Job Types**: Full-time, Part-time

Pay: From $18.00 per hour

Shift:

- 8 hour shift

Weekly day range:

- Monday to Friday
- Rotating weekends

Work Location: In person