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Experienced Service Advisor

4 months ago

Dover, United States HERTRICH Family of Automobile Dealerships Full time

**Experienced Automotive Service Advisor / Service Writer - Assistant Service Manager
- Full Time**

Hertrich Family of Automobile Dealerships seeks an energetic **Experienced Automotive Service Advisor / Assistant Service Manager **to enhance our world class service team
- **Are you looking for spectacular growth opportunities?**:

- **Do you thrive in a fast-paced environment where you have unlimited career potential?**:

- **Are you an enthusiastic individual who wants to work for a mission driven company?**:

- **Do you have proven experience as an Automotive Service Advisor / Service Writer and you are looking for your next career steps?**

Then our Company is the right fit for you

Our Automotive Service Writer is responsible for overall commitment to client services for our dealership clients. In this position, you will use networking and client relationship skills to sell the Company's services

**_ Hertrich offers our _**_Experienced Automotive Service Advisor / Service Writer - Assistant Service Manage_**r**:

- Extremely Competitive Salaries_
- Medical, Dental, Vision, Accident, Cancer, Disability, & Life Plans_
- Paid Vacation_
- Paid Holidays_
- Personal Days_
- 401K Plan with Employer Match_
- Employee Purchase Discounts_

**_ Experienced Automotive Service Advisor / Service Writer - Assistant Service Manager_**_ Duties_**_ _**_Include but are not limited to:_
- Potentially train to support Service Manager by completing duties such as monitoring service inquiries, maintaining inventory of spare parts, enforcing service rules in the facility, tracking service operations and daily service paperwork_
- Meet and Greet Service Customers promptly_
- Answer incoming service calls and schedule appointments_
- Advise customers of estimated service/repair costs and anticipated completion time_
- Coordinate repairs/service orders with Technicians_
- Record and report issues to the Department Supervisor_
- Ensure complete customer satisfaction by getting it right the first time_
- Suggest appropriate additional service to the customer_
- Other dut_ies as directed _

**_Experienced Automotive Service Advisor / Service Writer - Assistant Service Manage_**_r_**_ Qualifications_**:

- Must have a minimum of 2-3 years experience as a Service Advisor/Writer or 1 year as an Assistant Service Manager_
- Must be a customer-oriented, self-motivated team player_
- Prior sales and/or customer service experience required_
- Prior up-selling experience a plus_
- Must be computer literate_
- High School Diploma or GED required_
- Must be available to work a flexible schedule that will include some evenings and Saturdays_
- Must have a valid driver's license and few to no points on driving record_.
- "We aspire to have a culture where all people are First. We strive to attract and retain a diverse workforce; therefore, all qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability or veteran status. Hertrich is also committed to providing a drug-free workplace. Hertrich is an equal-opportunity employer and by doing so we will sustain and promote an inclusive culture that supports future growth for all._"_