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Visitor Services Associate

4 months ago

Chiriaco Summit, United States General Patton Memorial Museum Full time

**Visitor Services Associate**

Also assists with: Membership/Library/Bricks & Tiles

Duties and Responsibilities:
- Assist with operations of the Museum’s front desk and gift shop including; greeting the public, answering phones, operating admissions and store registers, maintaining attractiveness of front desk and store area, informing the Team Lead of Visitor Services of stocking needs, dusting, and end of day cleaning/straightening throughout the museum.

Overview:

- Greet every customer with an excellent standard of customer care.
- Procure and disseminate information about our programs in person and over the phone.
- Coordinate with and support museum volunteers
- Operate admissions/store cash register; collect admissions, memberships, program and process store transactions, process opening and closing paperwork.
- Dust, clean and resupply restrooms and museum/tank pavilion when necessary on a daily basis
- Orient tour groups about set-up, cleanup, and other details.
- Use of PastPerfect Software for Library, Membership and Bricks & Tiles
- Other Duties as Assigned

Qualifications: Excellent oral and written communication skills, in addition to computer skills such as word processing, desktop publishing and spreadsheets, with attention to detail. Previous cash handling, retail, customer service, and museum experience is helpful but not required. Ability to work independently is highly desirable

Ability to communicate with customers and co-workers in a direct, respectful and confident manner.

Work Location: General Patton Memorial Museum, 62510 Chiriaco Rd, Chiriaco Summit CA 92201

**Job Types**: Full-time, Part-time

Pay: $17.00 - $19.00 per year

Expected hours: 32 per week

**Benefits**:

- Retirement plan

Schedule:

- 8 hour shift
- Day shift
- Every weekend

Ability to Commute:

- Chiriaco Summit, CA 92201 (required)

Work Location: In person