Current jobs related to Digital Support Specialist - Grand Rapids - UFP Industries, Inc.

  • Digital Sales Specialist

    3 months ago

    Grand Rapids, United States Townsquare Ignite Full time

    Digital Sales Specialist- Townsquare Ignite*This is an in the field digital media sales position that requires you to work closely and collaboratively with a team.*About Townsquare Ignite:Founded in 2010, Townsquare Ignite products and solutions are a combination of our owned and operated digital properties, our proprietary digital programmatic advertising...

  • Digital Sales Specialist

    7 days ago

    Grand Rapids, Michigan, United States Townsquare Ignite Full time

    Digital Sales Specialist OpportunityTownsquare Ignite is seeking a highly motivated and experienced Digital Sales Specialist to join our team. As a Digital Sales Specialist, you will be responsible for identifying and qualifying new business prospects, securing new clients, and managing business relationships to ensure that clients' needs and objectives are...

  • Digital Marketing Specialist

    4 weeks ago

    Grand Rapids, United States tesa SE Full time

    Are you ready to revolutionize tape with us? At tesa, we're not just colleagues; we're collaborators who thrive on pushing boundaries and challenging the status quo. Our mission is to create sustainable adhesive solutions that improve the work, products, and lives of our customers - we're passionate about making a difference! We are looking to add a Digital...

  • Relocation Support Specialist

    4 weeks ago

    Grand Rapids, Michigan, United States Graebel Companies Full time

    Position Title: Relocation Support Specialist Job Overview: As a key member of our relocation team, the Relocation Support Specialist plays a vital role in assisting employees during their transition to new locations. Our organization partners with various corporations to ensure a seamless relocation experience for their workforce. Key Responsibilities: ...

  • Digital Marketing Strategist

    1 week ago

    Grand Rapids, Michigan, United States tesa SE Full time

    Unlock Your Potential as a Digital Marketing Specialist at tesa SEAt tesa SE, we're not just a company - we're a community of innovators who thrive on pushing boundaries and challenging the status quo. Our mission is to create sustainable adhesive solutions that improve the work, products, and lives of our customers. We're passionate about making a...

  • Digital Sales Specialist

    1 week ago

    Cedar Rapids, Iowa, United States Townsquare Ignite Full time

    Digital Sales Specialist OpportunityTownsquare Ignite is seeking a highly motivated and results-driven Digital Sales Specialist to join our team. As a Digital Sales Specialist, you will be responsible for identifying and qualifying new business prospects, securing new clients, and managing business relationships to ensure client satisfaction and growth.Key...

  • Digital Sales Specialist

    4 days ago

    Cedar Rapids, Iowa, United States Townsquare Ignite Full time

    Digital Sales Specialist OpportunityTownsquare Ignite is seeking a highly motivated and results-driven Digital Sales Specialist to join our team. As a Digital Sales Specialist, you will be responsible for identifying and qualifying new business prospects, securing new clients, and managing business relationships to ensure client satisfaction and growth.Key...

  • Senior Paid Media Specialist

    2 weeks ago

    Grand Rapids, Michigan, United States Reflect Digital Limited Full time

    About the RoleWe are seeking a highly skilled Senior Paid Media Executive to join our team at Reflect Digital Limited. As a key member of our Paid Media department, you will be responsible for driving the success of our clients' digital advertising campaigns.Key ResponsibilitiesDevelop and execute comprehensive paid search strategies to achieve client goals...

  • Digital Marketing Strategist

    2 days ago

    Grand Rapids, Michigan, United States tesa SE Full time

    Revolutionize Tape with UsAt tesa, we're not just colleagues; we're collaborators who thrive on pushing boundaries and challenging the status quo. Our mission is to create sustainable adhesive solutions that improve the work, products, and lives of our customers - we're passionate about making a difference.We're seeking a Digital Marketing Specialist to join...

  • Digital Controls Specialist

    3 weeks ago

    Cedar Rapids, Iowa, United States Kirkwood Community College Full time

    Job Title: Digital Controls SpecialistKirkwood Community College is seeking a skilled Digital Controls Specialist to fill a critical role in the operation, installation, and testing of digital controls for heating, ventilation, and air-conditioning (HVAC) systems.Key Responsibilities:Perform skilled work in the operation, installation, and testing of digital...

  • Digital Sales Specialist

    2 weeks ago

    Cedar Rapids, Iowa, United States Townsquare Ignite Full time

    About Townsquare IgniteTownsquare Ignite is a leading provider of digital solutions for local businesses. Our company is dedicated to helping businesses succeed in the digital landscape.Job SummaryWe are seeking a highly motivated and experienced Digital Sales Specialist to join our team. As a Digital Sales Specialist, you will be responsible for identifying...

  • Digital Sales Specialist

    2 weeks ago

    Cedar Rapids, Iowa, United States Townsquare Ignite Full time

    About Townsquare IgniteTownsquare Ignite is a leading provider of digital solutions for local businesses. Our company is dedicated to helping businesses succeed in the digital landscape.Job SummaryWe are seeking a highly motivated and experienced Digital Sales Specialist to join our team. As a Digital Sales Specialist, you will be responsible for identifying...

  • Sr. Digital Design Engineer

    3 weeks ago

    Grand Rapids, United States Artmac Soft LLC Full time

    Job DescriptionJob DescriptionWho we areArtmac Soft is a technology consulting and service-oriented IT company dedicated to providing innovative technology solutions and services to Customers.Job Description: Job Title : Sr. Digital Design Engineer (Avionics & FPGA/SoC Specialist)Job Type : W2 Experience : 6-10 YearsLocation : Grand Rapids,...

  • Digital Sales Specialist

    3 months ago

    Cedar Rapids, United States Townsquare Ignite Full time

    Digital Sales Specialist- Townsquare Ignite*This is an in the field digital media sales position that requires you to work closely and collaboratively with a team.*About Townsquare Ignite: Founded in 2010, Townsquare Ignite products and solutions are a combination of our owned and operated digital properties, our proprietary digital programmatic advertising...

  • Digital Sales Specialist

    24 hours ago

    Grand Junction, Colorado, United States Townsquare Ignite Full time

    About Townsquare IgniteTownsquare Ignite is a leading provider of digital solutions for local businesses. Our team of experts helps clients achieve their marketing goals through innovative and effective digital strategies.Job SummaryWe are seeking a highly motivated and experienced Digital Sales Specialist to join our team. As a Digital Sales Specialist, you...

  • Mammography Imaging Support Specialist

    3 weeks ago

    Grand Rapids, Minnesota, United States Shared Medical Services Full time

    Position OverviewMammography Imaging Support Specialist | Full-TimeFor over four decades, Shared Medical Services has been dedicated to providing exceptional service through our team of more than 350 skilled professionals. Our enduring success is attributed to our commitment to advanced technology, unparalleled customer support, and a highly trained...

  • Digital Sales Specialist

    3 months ago

    Grand Junction, United States Townsquare Ignite Full time

    Digital Sales Specialist- Townsquare Ignite*This is an in the field digital media sales position that requires you to work closely and collaboratively with a team.*About Townsquare Ignite: Founded in 2010, Townsquare Ignite products and solutions are a combination of our owned and operated digital properties, our proprietary digital programmatic advertising...

  • Digital Sales Specialist

    4 weeks ago

    Grand Junction, United States The Ladders Full time

    Digital Sales Specialist- Townsquare Ignite*This is an in the field digital media sales position that requires you to work closely and collaboratively with a team.*About Townsquare Ignite: Founded in 2010, Townsquare Ignite products and solutions are a combination of our owned and operated digital properties, our proprietary digital programmatic advertising...

  • Mammography Imaging Support Specialist

    3 weeks ago

    Grand Rapids, Minnesota, United States Shared Medical Services Full time

    Position OverviewMammography Imaging Support Specialist | Full-TimeWith a legacy spanning four decades, Shared Medical Services prides itself on a robust team of over 350 dedicated professionals committed to delivering exceptional service in the medical imaging sector. Our success is built on advanced technology, unparalleled customer support, and a skilled...

  • Network and Physical Security Support Specialist

    3 weeks ago

    Grand Rapids, United States VanBelkum Full time

    About UsFounded in 1959, VanBelkum is a West Michigan-based company that specializes in providing comprehensive technology solutions to businesses across Michigan and the country. We offer a broad range of products and services, including VoIP phone systems, networking, video surveillance, access control, intrusion systems, audio-visual (AV) solutions,...

Digital Support Specialist

3 months ago

Grand Rapids, United States UFP Industries, Inc. Full time

TimberBase, the leading platform for international transactions of lumber and building materials, is seeking a Digital Support Specialist to optimize our lead conversion process and to turn prospective customers and vendors into active users of the platform. The Digital Support Specialist will also work with sales, purchasing, and marketing to upload product information to TimberBase. As the first point of contact for new customers, the position will play a crucial role in guiding new users through the initial stages of our platform, ensuring they understand key features and realize its value.

Location: Grand Rapids, MI, Miami, FL, or Atlanta, GA

Objectives of this role:

- Qualify leads as users of TimberBase
- Gather and organize all information needed to establish TimberBase user accounts
- Monitor the setup progress and guide users through the initial next steps
- Compile all information needed to upload products to TimberBase
- Automate manual processes to make the experience of onboarding customers and products go as smoothly and efficiently as possible
- Act as a bridge between customer’s expectations and the company’s objectives
- Optimize training content within the platform to bring users up-to-speed quickly and increase engagement
- Improve the overall communication between all parties

Principle responsibilities include:

- Utilize CRM system to qualify leads, track feedback, and onboard new users
- Follow up with new users to ensure accounts are set up properly
- Consult with internal and external users to resolve issues during the introductory phase
- Optimize our in-platform training software to increase user engagement
- Refine and implement the onboarding of products to the TimberBase platform
- Report on key metrics related to business objectives
- Assist sales and purchasing with CRM initiatives and customer data management

Skills and qualifications:

- 3+ years of experience in Customer Support, Account Management, Customer Success, or a similar field
- Proficiency using CRM platforms and business systems
- A track record of hitting objectives and embracing new challenges
- Tech-savvy with the ability to quickly learn new programs and explain them to others
- Analytical and creative in finding solutions for customers
- Excellent communication skills, both verbal and written
- Ability to prioritize, multitask, and manage time effectively
- Passionate about improving processes and delivering a fantastic customer experience
- Bachelor's degree in business or related field
- Ability to travel
- The Company is an Equal Opportunity Employer._