Current jobs related to Member Services Representative I - Merritt Island - Launch Credit Union
-
Member Services Representative
1 week ago
Staten Island, New York, United States PSFCU Full time{"title": "Member Services Representative", "description": "Job SummaryAt PSFCU, we're committed to providing exceptional service to our members. As a Member Services Representative, you'll play a key role in delivering this experience by providing prompt, efficient, and accurate service to our members.Key ResponsibilitiesRepresent the Credit Union to...
-
Insurance Account Representative
4 months ago
Merritt Island, United States Sara Houston - State Farm Agent Full timeJob DescriptionJob DescriptionBenefits:401(k) matchingBonus based on performanceCompany partiesDental insuranceHealth insuranceOpportunity for advancementTraining & developmentVision insurance Position OverviewSuccessful State Farm Agent is seeking a qualified professional to join their winning team for the role of Insurance Account Representative - State...
-
Patient Services Representative I Float
1 week ago
Pawleys Island, United States Tidelands Health Full timeJob SummaryTidelands Health is seeking a highly skilled Patient Services Representative I Float to join our team. As a key member of our healthcare team, you will be responsible for registering patients, handling first call resolution, and providing exceptional customer service.Key ResponsibilitiesRegister patients and obtain accurate demographic, financial,...
-
Member Services Representative
3 months ago
Staten Island, United States PSFCU Full timePolish & Slavic Federal Credit Union is committed to supporting our employees' overall wellbeing by providing valuable benefits. The credit union proudly offers a competitive benefits package, that includes: Medical, Vision and Dental Insurance, Retirement Plans, Life Insurance Plans, Tuition Reimbursement and Pet Insurance, among other benefits. We also...
-
Member Services Representative
3 months ago
Fleming Island, United States Planet Fitness - PageJAX Group Full timeJob DescriptionJob DescriptionBenefits:Bonus based on performanceCompany partiesEmployee discountsOpportunity for advancementPaid time offJob SummaryThe Member Services Representative will be responsible for creating a positive member experience by providing a superior level of customer service to Planet Fitness members, prospective members and...
-
Customer Service Representative
2 months ago
Merritt Island, United States AIRBORNE SYSTEMS INC Full timeJob DescriptionJob DescriptionWe are looking for Full-Time or Part-Time Customer Service Representatives to join our team in Merritt Island. These positions are available immediately and require motivated, reliable and knowledgeable individuals.Primary Job Duties and Responsibilities:- Flexible work schedule with ability to work nights/weekends.- Dispatching...
-
Pawleys Island, South Carolina, United States Tidelands Health Full timeJob SummaryThe Patient Services Representative I/Rehabilitation Technician is a vital member of our healthcare team, providing exceptional patient care and administrative support in our outpatient rehabilitation department.Key ResponsibilitiesGreet patients and families, providing a warm and welcoming environmentAnswer incoming phone calls and respond to...
-
Retail Sales Associate
2 weeks ago
Merritt Island, Florida, United States Wal-Mart Stores , Inc. Full timeJob SummaryWe are seeking a highly motivated and customer-focused Retail Sales Associate & Customer Service Representative to join our team at Wal-Mart Stores, Inc. As a key member of our front-end services team, you will play a vital role in providing exceptional customer service and ensuring a positive shopping experience for our customers.Key...
-
Customer Service Representative
1 week ago
Merritt Island, Florida, United States Domino's Franchise Full timeJob SummaryWe are seeking a highly skilled and customer-focused Customer Service Representative to join our team at Domino's Franchise. As a key member of our customer service team, you will be responsible for providing exceptional service to our customers over the phone and in person.Key Responsibilities:Process Orders: Receive and process telephone orders...
-
Pawleys Island, South Carolina, United States Tidelands Health Full timeJob SummaryWe are seeking a highly skilled and compassionate Patient Services Representative I/Rehabilitation Technician to join our team at Tidelands Health. As a key member of our outpatient rehabilitation team, you will be responsible for providing exceptional patient care and support in a fast-paced environment.Key ResponsibilitiesGreet patients and...
-
Customer Service Representative
2 weeks ago
Merritt Island, Florida, United States Sara Hawks Houston State Farm Agency Full timeCompany OverviewSara Hawks Houston State Farm Agency is a leading insurance agency providing top-notch service and products to its clients.Job SummaryWe are seeking a highly skilled and detail-oriented Front Office Receptionist to join our team. The ideal candidate will have excellent communication and customer service skills, with the ability to work well...
-
Marketing Representative
3 weeks ago
Merritt Island, Florida, United States Surgery Partners Full timeMarketing RepresentativeWe are seeking a highly motivated and results-driven Marketing Representative to join our team at Surgery Partners. As a key member of our sales team, you will be responsible for promoting our interventional pain practice to medical professionals and attorneys in the medical industry.Key Responsibilities:Establish and maintain...
-
SE&I Manager
2 days ago
Merritt Island, Florida, United States ARES Corporation Full timeJob Title: KLXS Manager, Systems EngineeringWe are seeking a highly skilled and experienced KLXS Manager, Systems Engineering to join our team at ARES Corporation. As a key member of our KLXS Program Office, you will be responsible for leading the Systems Engineering and Integration (SE&I) function for Exploration Ground Systems (EGS) to ensure seamless...
-
Service Excellence Representative
4 weeks ago
Staten Island, New York, United States PLS Financial Services Full timeBecome a Part of Our Team as a Customer Service RepresentativeAre you dedicated to delivering outstanding customer support? Do you possess experience in sectors such as hospitality, finance, retail, or food service? If yes, we invite you to represent our company and provide exceptional service to our clients.Primary Duties:Provide exceptional customer...
-
Guest Services Representative
3 weeks ago
Drummond Island, United States Hotel Investment Services Full timeAbout the Role: We are looking for enthusiastic and meticulous individuals to enhance our Guest Services team. This role is pivotal in ensuring that our guests have a seamless and enjoyable experience.Key Responsibilities:Facilitate guest reservations and check-in processes, ensuring all needs are met during their stay.Serve as a welcoming and informed...
-
Insurance Account Representative
2 weeks ago
Merritt Island, Florida, United States Sara Houston - State Farm Agent Full timeJob Description**About the Role**We are seeking a highly motivated and customer-focused professional to join our team as an Insurance Account Representative. As a key member of our team, you will be responsible for establishing and maintaining strong relationships with our customers, providing exceptional service, and identifying opportunities to grow our...
-
Customer Service Representative
1 week ago
Grand Island, Nebraska, United States Advance Services Full timeCustomer Service Representative Job Description **Job Summary:** We are seeking a highly skilled Customer Service Representative to join our team at Advance Services. As a Customer Service Representative, you will be responsible for managing incoming calls, identifying and assigning customers' needs, building sustainable relationships with customers, and...
-
Guest Services Representative
4 weeks ago
Drummond Island, United States Hotel Investment Services Full timeAbout the Position: We are looking for committed and meticulous individuals to become part of our Guest Services team. This role is essential in ensuring a seamless experience for our visitors.Key Responsibilities:Manage guest reservations, check-in processes, and respond to any inquiries during their stay.Serve as a welcoming and informed representative of...
-
Customer Service Representative
5 days ago
Grand Island, Nebraska, United States Advance Services Full timeCustomer Service Representative Job Description **Job Summary:** We are seeking a highly skilled Customer Service Representative to join our team at Advance Services. As a Customer Service Representative, you will be responsible for managing incoming calls, identifying and assigning customers' needs, building sustainable relationships with customers, and...
-
Senior Member Services Associate
4 weeks ago
Merritt Island, Florida, United States Launch Credit Union Full timePosition Overview:The Senior Member Services Associate (SMSA) plays a vital role in delivering outstanding service to members by attentively addressing their inquiries and providing suitable solutions. SMSAs engage with members directly in a dynamic setting. The individual assists members with various requests including loan applications (both consumer and...
Member Services Representative I
3 months ago
**Position Summary**:
The Member Services Representative I (MSR I) is responsible for providing exceptional service to members and assisting them with various types of transactions, examining checks, referring credit union products and services, and balancing their cash drawer each day. MSR I’s interact with members face-to-face in a fast-paced environment and are responsible for meeting their initial requests. MSR I’s must be proactive in referring Launch Credit Union products/services to every member to enhance their financial wellbeing. MSR l’s are also responsible for following all safety and compliance procedures to protect the assets of the Launch Credit Union and its members, communicating effectively, and promptly resolving member concerns.
**Primary Responsibilities**:
1. Processes a variety of transactions (i.e., deposits, withdrawals, transfers, loan payments, check cashing, buys, and sells cash etc.).
2. Examines checks for validity and processes them through the check scanning system. Determines and places applicable holds on checks in accordance with Reg. CC. Reviews alerts placed on member records and responds accordingly.
3. Balances cash drawer and checks daily. Accurately accounts for all cash and monetary instruments. Follows and completes all cash handling and balancing procedures.
4. Verifies the member’s identity and communicates with members according to service standards.
5. Educates members on credit union products and services. Identifies member needs for additional products/services and refers them to branch representatives and business partners.
6. Meets production goals.
7. Resolves member issues promptly and professionally.
8. Maintains the highest level of confidentiality with all information obtained.
9. Monitors the member-tracking system and assists members in a timely manner.
10. Contacts Member Solutions regarding member payments when applicable.
11. Follows and ensures compliance with all operational procedures that are required to maintain
accuracy, manage risk, prevent fraud, and protect members.
12. Issues replacement debit and credit cards.
13. Completes the End of Day balance sheet.
**Other Responsibilities**:
1. Assists other MSR I’s as needed.
2. Scans documents into the document retention system as needed.
3. Processes check orders.
4. Sorts the daily work for the branch.
6. Processes and balances the ATM and posts night drop transactions.
7. Prepares coin bags to ship to Brinks.
8. May assist members with their Safe Deposit Boxes.
9. Follows all Launch Credit Union policies and procedures.
10. Completes compliance training assignments in a timely manner.
11. Attends meetings and training sessions as required.
12. Performs other duties as assigned.
**Supervisory Responsibilities**:
None.
**Education, Experience, and Skills Required**:
1. A minimum of one year of similar or related experience.
2. A minimum of one year of sales experience and/or identifying member/customer needs.
3. A high school diploma or GED.
4. Ability and willingness to identify member needs and make appropriate product/service recommendations to meet those needs.
5. Good interpersonal skills, including displaying courtesy, tact, and diplomacy during personal contact with others inside and/or outside of the organization for purposes of giving or obtaining information, building relationships, or soliciting cooperation.
6. Strong written, verbal, communication skills.
7. Good mathematical skills and accurate cash handling skills.
9. Must be knowledgeable or have a demonstrated ability to quickly learn and understand the applicable regulations (i.e., Reg D, CC, BSA, TISA, etc.).
10. Ability to work under pressure in a fast-paced environment and multitask.
11. Good judgment, decision making, and problem-solving skills.
