Current jobs related to Desktop Support - West Point - QUANTUM WORLD TELE SERVICES PRIVATE LIMITED

  • Desktop Support Specialist

    1 day ago

    West Point, Virginia, United States HCL Technologies Full time

    Job SummaryWe are seeking a skilled Desktop Support Specialist to join our team at HCL Technologies. As an onsite support technician, you will provide high-quality technical services to our end-users, ensuring their desktops, laptops, and mobile devices are running smoothly.Key ResponsibilitiesInstall and configure desktops, laptops, mobile devices, and...

  • Desktop Support Technician

    3 days ago

    West Point, United States TEKsystems Full time

    Job DescriptionJob DescriptionOverview: Looking for strong desktop techs. Long term contract with potential to hire. Regulated environment is preferredDuration6Duration UnitMonth(s) Req Description Description• Working seamlessly with the corporate IT and OneSource teams, in and outside of the Lab Computing environment• Build and maintain a working...

  • Desktop Support Specialist

    1 week ago

    West Point, Virginia, United States HCL Technologies Full time

    Job Summary:HCL Technologies is seeking a skilled Desktop Support Specialist to join our team. As an Onsite Support Technician, you will be responsible for providing quality services to end-users, including installation and configuration of technical systems.Key Responsibilities:Provide customer-facing end-user support, including installation and...

  • Desktop Support Specialist

    1 month ago

    West Lebanon, United States Ledyard National Bank Full time

    Job DescriptionJob DescriptionThe Desktop Support Specialist is responsible for providing support and maintenance within the organization’s desktop computing environment. As the primary contact for the internal Help Desk, you will install, diagnose, repair, maintain, and upgrade PC hardware and peripheral equipment. Additionally, you will troubleshoot...

  • Desktop Support Specialist

    3 days ago

    High Point, United States TEKsystems Full time

    Job DescriptionJob DescriptionDuration6 Duration UnitMonth(s) Req Description DescriptionAs the Tech III Deskside Support technician, you will be responsible for supporting and troubleshooting the end-user environment, both local and remote, and for executing device lifecycle management activities, including provisioning, fulfilling, deploying,...

  • Desktop Support Technician

    4 weeks ago

    West Jefferson, United States A3 Staffing Solutions Full time $22 - $24

    Job DescriptionJob DescriptionDesktop Support Technician West Jefferson, NCContract-To-Hire 100% onsiteNo travel required • 8-5 Monday-Friday, no on call• Support of Windows OS/Microsoft Office Suite in an enterprise environment with direct interactions with the end user.• Maintains, analyzes, troubleshoots, and repairs computer systems, hardware and...

  • CA Desktop Support

    1 week ago

    West Hills, United States Resource Logistics, Inc. Full time

    Title : Desktop Support Location : West Hills, California (Onsite) Rate $22/hr on w2 (No Benefits) Job Description: - As an Onsite Support Technician with minimum of one to three years of technical experience in providing quality services to the end users which includes the following key roles and responsibilities: Provide customer...

  • Desktop Support Assistant

    2 weeks ago

    West Lafayette, Indiana, United States Purdue University Full time

    Job SummaryPurdue University is seeking a highly motivated and detail-oriented Student Support Specialist to join our team. As a key member of our Desktop Support staff, you will play a vital role in delivering exceptional service to our students, faculty, and staff.Key ResponsibilitiesAssist Desktop Service Specialists with troubleshooting hardware and...

  • Desktop Support Specialist II/III

    4 months ago

    West Lafayette, United States edgecomputingassociation.com Full time

    Location West Lafayette, Indiana , United States Overview: The person in this position will help facilitate Cook Biotech desktop support activities while also providing support of desktop, laptop, and software applications. Responsibilities: Propose and advocate ideas for implementing technology to support company objective of continual improvement....

  • Desktop Support Specialist

    4 weeks ago

    West Sacramento, United States Digistream Investigations Full time $28 - $33

    Job DescriptionJob DescriptionDesktop Support SpecialistFull-time, non-exemptOffice Location: West Sacramento, CA or remotePay: $28 to $33 per hourWeekly Work Schedule: Monday-Friday, 5:30am – 2:30pm Pacific Time About the Company:DigiStream Investigations, a fast-growing, national private investigation firm, seeks a talented addition to our IT team in...

  • Desktop Support Technician

    3 days ago

    West Sacramento, United States TEKsystems Full time

    Job DescriptionJob DescriptionTasks and responsibilities• Provide first level technical support of network and desktop equipment and provides basic training on network and use of office tools at a local site.• Provide end-user support of general office tools, which includes troubleshooting and problem solving for access to various external systems such...

  • Desktop Support Analyst

    3 weeks ago

    West Jefferson, United States PSI (Proteam Solutions) Full time

    Leading Retail Distribution Center in West Jefferson OH seeking a Desktop Support Analyst! Onsite daily - West Jefferson OH Will provide technical support for DC, by responding to telephone calls, email and personnel requests. Researches and resolves technical problems as well as tracks and monitors issues to ensure a timely resolution. WHAT YOU'LL DO: ...

  • Desktop Support Analyst

    4 weeks ago

    West Jefferson, United States PSI (Proteam Solutions) Full time

    Leading Retail Distribution Center in West Jefferson OH seeking a Desktop Support Analyst!Onsite daily - West Jefferson OHWill provide technical support for DC, by responding to telephone calls, email and personnel requests. Researches and resolves technical problems as well as tracks and monitors issues to ensure a timely resolution. WHAT YOU'LL DO:...

  • Desktop Support Analyst

    4 weeks ago

    West Jefferson, United States PSI (Proteam Solutions) Full time

    Leading Retail Distribution Center in West Jefferson OH seeking a Desktop Support Analyst!Onsite daily - West Jefferson OHWill provide technical support for DC, by responding to telephone calls, email and personnel requests. Researches and resolves technical problems as well as tracks and monitors issues to ensure a timely resolution. WHAT YOU'LL DO:...

  • Desktop Support

    1 month ago

    West Palm Beach, United States Vets Hired Full time

    About the job Desktop Support - West Palm Beach, Florida Qualifications: Previous working experience in Desktop Support is desired, however, training will be provided for all entry-level new hires Knowledge of PC Imaging Experience with change management and incident management Experience with using tools such as: ServiceNow, Bomgar, LapLink and Secure...

  • Technical Support Specialist

    1 month ago

    West Point, United States Highline Services LLC Full time

    Job DescriptionJob DescriptionJob Summary:The Technical Support Specialist is responsible for providing technical support, issue resolution and training to our customers.Duties/Responsibilities:Maintain a working knowledge of our Broadband operation and provide technical support to users. Work with various departments to complete customer requests or resolve...

  • Virtual Desktop Infrastructure Architect

    2 weeks ago

    West Palm Beach, Florida, United States PredictiveHR Full time

    Job Description**PredictiveHR is seeking a skilled VMWare Horizon VDI Administrator to manage and maintain our virtual desktop infrastructure environment.**The ideal candidate will be responsible for designing, deploying, configuring, and troubleshooting VDI solutions using VMWare Horizon. This role will involve ensuring the smooth operation of virtual...

  • Technical Support Specialist

    6 days ago

    West Columbia, South Carolina, United States Enviri Corporation Full time

    Job Description**Job Summary**We are seeking a highly skilled and experienced Technical Support Specialist to join our team at Enviri Corporation. As a Technical Support Specialist, you will be responsible for providing advanced level IT support to our organization.Key Responsibilities:Provide technical support for site servers, site network equipment, site...

  • Technical Support Specialist

    4 weeks ago

    West Columbia, United States Enviri Corporation Full time

    Harsco is recognized for technical leadership and worldwide experience in virtually all major aspects of railway track maintenance. We enable railroads to operate at peak efficiency over smooth, precisely aligned track that increases railway safety while reducing fuel consumption and other key operating costs. Our broad array of equipment and services...

  • Technical Support Specialist

    2 weeks ago

    West Columbia, South Carolina, United States Harsco Rail Full time

    Job DescriptionHarsco Rail is a leading provider of technical solutions for the railway industry. We are seeking a highly skilled Technical Support Specialist to join our team.Key Responsibilities:Provide advanced level IT support to our team members, including maintenance of site servers, network equipment, telephony, desktop hardware, and...

Desktop Support

4 months ago

West Point, United States QUANTUM WORLD TELE SERVICES PRIVATE LIMITED Full time

Experience in handling and liaising with multiple vendors/Partner/Teams.
- Solid knowledge of data communication and networking internet protocols, such as TCP/IP, Ethernet and Serial interface standards, Change Management, and Active Directory. Knowledge of JAMF, Microsoft SCCM, Microsoft Intune, FileVault Disk Encryption Interact with numerous computer platforms in a multi-layered client server environment.
- Strong customer service orientation. A strong team player, works effectively under pressure, and ability to multi-task.
- Works in close collaboration with laboratory tech and assisting with installation and maintenance of software.
- Excellent interpersonal communication skills (verbal, written and listening) since he or she will have daily interaction with faculty, administrators, and staff.. Exceptional documentation skills.
- Both English and Local Language.

(1.) To provide support for on call escalations and doing root cause analysis of given issue (2.) To independently resolve tickets within agreed SLA of ticket volume and time (3.) To adhere to quality standards, regulatory requirements and company policies (4.) Work on value adding activities such Knowledge base update and management, Training freshers, coaching analysts (5.) To ensure positive customer experience and CSAT through First Call Resolution and minimum rejected resolutions or Reopen Cases.

**Job Type**: Contract

Schedule:

- 8 hour shift
- Monday to Friday

**Experience**:

- Desktop Support: 3 years (required)
- Service Now: 1 year (required)

Ability to Commute:

- West Point, VA (preferred)

Ability to Relocate:

- West Point, VA: Relocate before starting work (preferred)

Work Location: In person