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The Ups Store Retail Sales Associate

3 months ago

Chino Hills, United States The UPS Store Full time

**Responsibilities**
- Greet and direct customers
- Provide accurate information (e.g. product features, pricing and after-sales services)
- Answer customers’ questions about specific products/services
- Conduct price and feature comparisons to facilitate purchasing
- Cross-sell and Up-Sell products
- Ensure racks are fully stocked
- Manage returns of merchandise
- Coordinate with the Retail Sales Representatives team to provide excellent customer service (especially during peak times)
- Inform customers about discounts and special offers
- Provide customer feedback to the Store Manager
- Stay up-to-date with new products/services
- Keeping store neat and tidy at all times

**Skills**
- Proven work experience as a Retail Sales Representative, Sales Associate or similar role
- Understanding of the retail sales process
- Familiarity with consumer behavior principles
- Knowledge of inventory stocking procedures
- Basic math skills
- Track record of achieving sales quotas
- Excellent communication skills, capable of building trusting relationships
- Ability to perform in fast-paced environments
- Flexibility to work various shifts
- High school degree
- BSc in Marketing or related field is a plus

**Job Type**: Part-time

Pay: $16.00 - $16.50 per hour

Expected hours: 10 - 20 per week

**Benefits**:

- Employee discount
- Flexible schedule

Shift:

- 4 hour shift

Weekly day range:

- Every weekend
- Weekends as needed

**Experience**:

- Retail sales: 1 year (required)

Work Location: In person