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Medical Office Administrator

4 months ago

Natick, United States Boston Ability Center Full time

**Job Summary**:
Join us and become part of an outstanding team Our busy, outpatient pediatric rehabilitation center is looking for a full-time and/or part-time office administrator to provide excellent customer service with an extraordinary attention to detail. This position sets the tone for our mission of caring for children and their families, so positive energy in person and over the phones is a as you will be the patient's first point of contact with our office.

**Your workday will include but is not limited to**:

- Greeting and assisting patients in a professional and friendly manner at the front desk
- Performing administrative tasks such as scheduling appointments, managing patient records, and handling insurance forms
- Utilizing medical terminology and knowledge of HIPAA regulations to maintain confidentiality and accuracy in patient interactions
- Coordinating with healthcare providers to ensure efficient patient flow and quality care delivery
- Managing the phones, directing calls appropriately and providing information to patients
- Receiving and posting payments
- Conducting and processing new patient intake forms
- Verifying insurance benefits
- Assisting with various office procedures and tasks as needed
- Working with clinical staff to provide an outstanding patient experience

**Qualifications**:

- Proven experience as a Medical Receptionist or in a Medical Office Assistant role
- Strong understanding of medical terminology and HIPAA compliance
- Excellent communication and interpersonal skills for effective patient service
- Ability to multitask, prioritize duties, and work efficiently in a fast-paced environment
- Self starter who takes initiative and works well on a team

Our company has two locations, Wellesley and Natick, MA and staff split their time between both locations depending on clinic needs, reliable transportation is necessary.

Join our team as a Medical Office Administrator to contribute to the delivery of exceptional pediatric healthcare services while gaining valuable experience in a dynamic and fun office setting.

**Job Types**: Full-time, Part-time

Pay: $20.00 - $28.00 per hour

Expected hours: 40 per week

**Benefits**:

- 401(k)
- 401(k) 2% match
- 401(k) matching
- Bereavement leave
- Dental insurance
- Dependent health insurance coverage
- Disability insurance
- Employee assistance program
- Family leave
- Flexible schedule
- Free parking
- Health insurance
- On-the-job training
- Opportunities for advancement
- Paid jury duty
- Paid sick time
- Paid time off
- Paid training
- Pet insurance
- Professional development assistance
- Retirement plan
- Vision insurance

Healthcare setting:

- Clinic
- Outpatient
- Private practice

Medical specialties:

- Occupational Medicine
- Pediatrics
- Physical & Rehabilitation Medicine

Schedule:

- 8 hour shift
- Monday to Friday
- Weekends as needed

Application Question(s):

- Are you able to work Saturdays from 7:00 AM - 2:30 PM?

**Education**:

- Associate (required)

**Experience**:

- Medical office: 2 years (required)

Ability to Commute:

- Natick, MA 01760 (required)

Ability to Relocate:

- Natick, MA 01760: Relocate before starting work (required)

Work Location: In person