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Director, Safety
4 months ago
**Job Summary**:
In addition to the responsibilities listed below, this position is also responsible for overseeing critical risk management projects such as cybersecurity, changes to the reimbursement structure, and the impacts of changes in medical science to hospital performance, among others; maintaining a culture of continuous learning and interest in critical risk management practices and industry changes; and implementing structure and making recommendations on new processes to monitor various employee and patient physiological and psychological safety health issues.
**Essential Responsibilities**:
- Prepares individuals for growth opportunities and advancement; builds internal collaborative networks for self and others. Solicits and acts on performance feedback; drives collaboration to set goals and provide open feedback and coaching to foster performance improvement. Demonstrates continuous learning; oversees the recruitment, selection, and development of talent; ensures performance management guidelines and expectations to achieve business needs. Stays up to date with organizational best practices, processes, benchmarks, and industry trends; shares best practices within and across teams. Motivates and empowers teams; maintains a highly skilled and engaged workforce by aligning resource plans with business objectives. Provides guidance when difficult decisions need to be made; creates opportunities for expanded scope of decision making and impact.
- Oversees the operation of multiple units within a department by identifying member and operational needs; ensures the management of work assignment completion; translates business strategy into actionable business requirements; ensures products and/or services meet member requirements and expectations while aligning with organizational strategies. Gains cross-functional support for business plans and priorities; assumes responsibility for decision making; sets standards, measures progress, and fosters resolution of escalated issues. Communicates goals and objectives; analyzes resources, costs, and forecasts and incorporates them into business plans; prioritizes and distributes resources. Removes obstacles that impact performance; guides performance and develops contingency plans accordingly; ensures teams accomplish business objectives.
- Oversees infection prevention and control programs to improve employee and patient safety by: directing and prioritizing epidemiological investigations and simulations of significant clusters of infection or serious communicable disease concerns as a part of prevention, surveillance, and outbreak management; coordinating, developing, and maintaining significant outbreak containment protocols and efforts; and consulting with Administration on infection control implications of architectural design, renovation, and construction.
- Directs risk management efforts by: defining the standards for corrective action plan for improvement identified through utilization review, clinical records audit, claim denials, patient satisfaction surveys, and auditing surveys across the organization; defining the standards for root cause analysis, failure mode and effect analysis, and other assessments in response to significant events, near misses, and good catches; defining the standards for escalating high-risk issues and trends to appropriate entity for resolutions; and defining the standards for health outcome analysis to continuously monitor oversight effectiveness.
- Oversees patient safety programs and initiatives by: directing significant event management and response to safety hazards, accidents, incidents, threats, and significant events; and collaborating with executive management and external personnel to develop patient care and satisfaction programs which aim to improve patient flow, clinical support, patient services, and seamless transition of care.
- Oversees regulatory audits and survey efforts within region by: serving as the primary contact between applicable government, regulatory, vendors, and key stakeholders or onsite visits and evaluations; developing the processes for implementing the standards for audit documentation, information, reports, and tools throughout the auditing process; reviewing prepared audit documentation, information, and reports for ad hoc and complex auditing; and directing continuous survey readiness activities to maintain compliance with regulatory standards to adapt to changes in regulatory and KP requirements.
- Oversees the evaluations of the cost effectiveness, practicality, and appropriateness of medical care given to patients by: determining the standards for case reviews; partnering with key stakeholders to ensure standard operating procedures for treatment for specific medical codes to ensure equal and timely access to care are followed; resolving systematic concerns with current patient treatment plans to ensure patient needs are met in a timely manner; partnering with key executive
