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Office Administrator

4 months ago

Davenport, United States Twin State Technical Services LTD Full time

Description:
Ready for a leading role in managing billing processes and other administrative services for a dynamic team?

Our Office Administrator works with clients, staff and vendors providing exceptional service.

Twin State Technical Services is a group of enthusiastic, family-oriented, fast-paced tech experts. We’ve been serving our clients in a variety of industries for more than 25 years. We provide our employees an atmosphere to thrive by offering stability, paid professional development, excellent insurance benefits, PTO, and a close-knit, positive culture.

We value collaboration, creativity and a focus on the best solutions for our customers. If you enjoy working with other experienced, highly skilled, and amazing IT professionals like yourself, TSTS might be for you

This role delivers in our offices here in the Quad Cities.

**Specific Responsibilities**:

- Monitors and works with clients, staff, and vendors to maintain positive relationships and exceptional internal/external customer satisfaction.
- Work with teams to ensure the collection, creation, maintenance and retention of accurate customer accounts and invoice customers on a timely basis for TSTS work performed, including expenses incurred.
- Monitors and communicates with clients to collect receivables in a timely manner.
- Coordinates and completes purchases for internal company use and customers.
- Executes all responsibilities within established processes. Identify, quantify and implement process improvements.
- May provide oversight or assistance to administrative team members.

**Reports to**:
CFO

**Requirements**:
**Required Skills/Experience**:

- Bachelor's degree with a Major or Minor in business, or related field and minimum of two (2) years of experience in accounting, finance and/or office management required OR any equivalent combination of education and experience which provides the knowledge, skills and abilities necessary to perform the required tasks for this position.
- Strong working knowledge of Microsoft Office software including Excel, Word, Teams and accounting software required.
- Possess excellent interpersonal communication skills, problem solving skills, and a strong work ethic.
- Ability to build and maintain a highly-responsive customer service orientation.
- Ability to understand and utilize strong process oriented focus.
- Possess demonstrated organizational skills and attention to detail to execute duties in an efficient and timely manner.
- Ability to multi-task and manage a variety of projects at once.

**Preferred Skills/Experience**:

- Familiarity with payroll processing, AP/AR and HRIS software.
- Ability to logically examine processes and work products to ensure high quality.
- Contribute to building on and maintaining creative and efficient systems.