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Digital Banking Product Manager
3 months ago
The Digital Banking Product Manager is responsible for the enterprise roadmap of digital banking products and capabilities that meet the ever-evolving needs of our members which includes working closely with a cross-functional team of designers, engineers, marketers, back-office operators, and business analysts to bring member benefits to life to ensure Dupaco digital platforms meet the needs of members and help maintain a sustainable cooperative.
**You will**:
- Conduct market research and member analysis to identify customer needs and opportunities.
- Develop product roadmaps and define product vision and strategy that prioritize member needs and financial well-being.
- Work with designers to create user-friendly and intuitive interfaces.
- Collaborate with engineers to ensure products are built to meet technical specifications.
- Launch and manage new digital banking features.
- Track and analyze product performance metrics to ensure features are meeting the evolving needs of our members.
- Stay up to date on the latest trends in digital banking and FinTech.
- Demonstrate an understanding of our key member personas by developing unique value propositions.
- Serve as chair or Digital Steering Committee to govern the many cross-functional dependencies that make our digital touchpoints more successful.
- Partner with digital marketing to ensure seamless digital touchpoints across platforms through marketing campaigns, automations, and digital marketing technologies (e.g. Salesforce).
- Manage our new AI generated member insights platform, which also humanizes member account transaction details.
- Provide vendor management of third-party solutions that integrate into the Dupaco digital platforms.
- Perform other duties as assigned.
**You'll Need**:
- Bachelor’s degree or equivalent experience in a related field.
- 3-5 years of experience in strategy, technology, marketing, digital product management, product management, interface design, operations, or equivalent experience.
- Proven experience in product management, ideally within the financial services industry.
- Ability to meet sales targets, membership growth and retention goals.
- Strong analytical, prioritization, collaboration, and negotiation skills.
- Ability to bring clarity, flexibility, and business pragmatism.
- General understanding of State of Iowa regulations, Federal law, and NCUA regulations as they pertain to all online website and online banking activity.
Equal Opportunity Employer/Protected Veterans/Individuals with Disabilities
The contractor will not discharge or in any other manner discriminate against employees or applicants because they have inquired about, discussed, or disclosed their own pay or the pay of another employee or applicant. However, employees who have access to the compensation information of other employees or applicants as a part of their essential job functions cannot disclose the pay of other employees or applicants to individuals who do not otherwise have access to compensation information, unless the disclosure is (a) in response to a formal complaint or charge, (b) in furtherance of an investigation, proceeding, hearing, or action, including an investigation conducted by the employer, or (c) consistent with the contractor’s legal duty to furnish information. 41 CFR 60-1.35(c)
