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Clinical Case Manager

4 months ago

Chula Vista, United States Sharp Healthcare Full time

[California Registered Nurse (RN) - CA Board of Registered Nursing; Master's Degree in Nursing; Bachelor's Degree in Nursing; Certified Case Manager (CCM) - Commission for Case Manager Certification; AHA Basic Life Support for Healthcare Professional (AHA BLS Healthcare) - American Heart Association
**Hours**:
**Shift Start Time**:
Variable
**Shift End Time**:
Variable

**AWS Hours Requirement**:
8/40 - 8 Hour Shift

**Additional Shift Information**:
**Weekend Requirements**:
No Weekends

**On-Call Required**:
No

**Hourly Pay Range (Minimum - Midpoint - Maximum)**:
$49.377 - $63.712 - $78.048

**What You Will Do**
The Clinical Case Manager's (CCM) role is to be a patient advocate providing patients and their families with a point of care approach, and guiding them through the healthcare system providing information regarding services, education, funding and access to care. The Case Manager ensures service access and meets community care needs through quality assessment, triage, service delivery, and care coordination of clinical services between key external constituencies and Sharp. To represent the Sharp Health Care continuum to the public and health care community improving service linkages, maximizing care continuity and satisfaction. To support the Sharp HealthCare system in multi-service referral, program development, and quality care management. The CCM will develop strong relationships with physicians, their office staff, community clinics and healthcare providers to assure that there are multiple options for patients and are provided excellent care. The Clinical Case Manager will be responsible for collecting data regarding patient referrals, quality outcomes and reporting to oversight committees and organizations. The primary purpose of the CCM is to reduce anxiety and frustration with coordinating care and improve patient satisfaction with the health care systems. The Case Manager will facilitate more efficient and cost effective use of health care resources.

**Required Qualifications**
- Bachelor's Degree in Nursing
- 3 Years acute care clinical experience in area of specialty.
- Previous clinical experience with cancer care, case management or patient teaching.
- Experience facilitating the design, implementation and evaluation of health care promotion programs and/or community development.
- California Registered Nurse (RN) - CA Board of Registered Nursing -REQUIRED
- AHA Basic Life Support for Healthcare Professional (AHA BLS Healthcare) - American Heart Association -REQUIRED

**Preferred Qualifications**
- Master's Degree in Nursing
- Certified Case Manager (CCM) - Commission for Case Manager Certification -PREFERRED
- Oncology Nurse Certification (ONC)
- Spanish Speaking - strongly preferred

**Essential Functions**
- Build Relationships
Identify personnel in departments involved in the care of oncology patient's including: physicians, nurses, imaging, social services, radiation oncology hematology/oncology and obtain cooperative referral sources.
Establish excellent communication to assist with data collection and follow up care.
Facilitate interaction and communication with health care staff and providers.
Represents Sharp HealthCare when in contact and/or collaboration with professional organizations within the community.
- Community Outreach Activities
Formulate relationships with members of the community by visiting churches, synagogues, schools, libraries to increase cancer awareness and involvement in community programs.
Coordinate or conduct cancer health education classes with individuals and groups.
Identify target population by utilizing community service data for at high risk persons for under-utilization of oncology health services.
- Implements Plan of Care
Knowledge of services available from outside oncology funding sources.
Refers to internal resources of the hospital that can assist patients and families.
Refers to basic community resources.
Provides referrals to patients/families for ongoing assistance.
Encourages patients and family participation in the decision making process.
Protects patient privacy by maintaining confidentiality.
- Leadership
Demonstrates excellent communication and team building skills.
Perceived by other health care workers as approachable when assisting in the achievement of established goals and objectives.
Continually strives to suggest and implement ways to improve personal, departmental and institutional performance.
Establishes and accomplishes a minimum of two professional goals each year. (Goals to be determined by case manager and director).
Promotes self-awareness and knowledge of current medical standards in the community, recent innovations in patient care and availability of alternative venues and options for care.
Maintains active membership with professional organizations. Enhances clinical skills through continuing education, obtains and maintains specialized skill certifications. Participates in conferences concerning ongoing eva