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Supplier Operations Manager, Mhe, Global

4 months ago

Houston, United States Amazon.com Services LLC Full time

Bachelor's degree
- 3+ years of managing stakeholders in cross-functional project experience
- 3+ years of working with external suppliers experience
- 3+ years of supply chain, forecasting, manufacturing, sourcing/procurement, or vendor management experience

Amazon’s Global Supplier Management team (GSM) is responsible for the strategy, development and execution of the global supplier management activity within Worldwide Operations. The GSM team directly supports the Global Procurement Organization (GPO), overseeing a spend of $45B. As our Global Supplier Management team continues to grow, we are seeking a Supplier Operations Manager to partner with internal business owners and key stakeholders to drive procurement and operational value for Amazon. This role leads the execution of indirect buy capital sourcing strategies for critical components and projects. Our Supplier Operations Managers drive efficiencies in procurement strategy, enable engineering efficiencies through effective partnership with Amazon’s design teams, and support Amazon’s long-term business interests through supplier partnerships.

The nature of this scope requires a Supplier Operations Manager to work across organizations and influence internal and external stakeholders. Internally, the person in this role works with stakeholders to drive strategy, enable execution, and identify and mitigate risks. Externally, this role serves as one of the primary supplier-facing roles and is responsible for ensuring Amazon’s policies are adhered to.

This role is expected to operate both at the tactical and strategic level.

Key job responsibilities
- Lead key global supplier management initiatives with external suppliers to improve supplier performance, mitigate supply risk
- Support the supplier development process, supplier selection process, supplier capacity & safety initiatives and continued managed expansion of the supplier base
- Develop and nurture strong strategic relationships with key suppliers and business partners to deliver for our customers, seeking to continually raise the bar
- Support multi-year strategic plans for material handling spend and supplier base development, including implementation of plans to maximize supplier performance: capacity, cost, quality, delivery, and safety
- Facilitate suppliers’ understanding of Amazon policies, equipment design standards, budget and cost targets, and service and quality expectations
- Develop and utilize improved metrics and data driving decision making capabilities to improve overall organizational efficiency through systems and processes
- Drive continuous improvement
- Establish strong relationships with internal business partners; build a robust understanding of strategic business direction, requirements and priorities across assigned suppliers and/or spend categories
- Evaluate supplier core competencies and competitive positioning using industry cost models and benchmarking analysis
- Leverage key-insights to inform and support the category strategy development process

A day in the life
1. Medical, Dental, and Vision Coverage
2. Maternity and Parental Leave Options
3. Paid Time Off (PTO)
4. 401(k) Plan

If you are not sure that every qualification on the list above describes you exactly, we'd still love to hear from you At Amazon, we value people with unique backgrounds, experiences, and skillsets. If you’re passionate about this role and want to make an impact on a global scale, please apply

About the team
The Global Supplier Management team will work with Category Teams, the Project Management Organization (PMO), Worldwide Design Engineering (WWDE), Finance, Global Engineering Services (GES) Operations Engineering (Ops Eng.), and Reliability and Maintenance Engineering (RME) to accomplish key deliverables across the indirect spend. The primary objectives of the GSM team are to work with critical suppliers and internal teams to improve Return on Investment for the business through impactful supplier management activities. The GSM team is also focused on mitigating risk, improving supplier performance, and driving Amazon's sustainability and diversity goals through supplier partners.

Our Global Procurement Organization (GPO) manages the procurement lifecycle of complex projects necessary to support Amazon’s growth and customer commitments. This work includes initial project planning based on Amazon’s Plan of Record (POR), development of sourcing strategies, supplier approvals, qualifications for scope of work, the solicitation of firm pricing proposals, and proposal analysis, review, and acceptance, culminating in issuance of Amazon Purchase Orders (POs) for services. Post-PO, our team serves as a critical resource resolving start up escalations and supplier issues and existing FC’s, partnering closely with Category teams.

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- Master's degree