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Clinical Administrative Assistant

4 months ago

WilkesBarre, United States The Wright Center for Graduate Medical Education Full time

Description:
***

Position is responsible for various clinic front-office administrative responsibilities as outlined below. The clinic front-office is a high-intensity, fast paced environment, and because of the critical impact this position has on clinic efficiency, the employee must be punctual and have excellent attendance.

**REPORTING RELATIONSHIPS**

The position reports to the Practice Manager.

**JOB DUTIES & ESSENTIAL FUNCTIONS**
- Schedule patient appointments and follow-up visits
- Register patients and verify/update demographics and insurance information
- Intake and check out of patients
- Ensure copays are collected at time of visit
- Manage patient information in Electronic Medical Records system
- Perform cash account management activities
- Verify insurance information from patients
- Scan patient records into the EMR
- Comply with commercial and Medicaid insurance plan rules for services requiring prior authorization
- Obtain Medicare ABN for non-covered services
- Create triages within the EMR system
- Mail and receive new patient information packets
- Comply with Red Flag Rules for photo identification
- Answer and return phone calls
- Switch phones to night/weekend service
- Perform other duties as assigned
- Adhere to all HIPAA rules and regulations at all times
- Participate in weekend and holiday rotations

**Requirements**:
**QUALIFICATIONS**
- High school diploma or equivalent
- Previous front-office experience (2-4 years) in a high volume medical practice desirable
- Experience with MEDENT or other EMR software a plus
- Knowledge of medical terminology and insurances
- Proficiency in Word, Excel, PowerPoint and E-mail
- Must be reliable and punctual
- Must have attention to detail
- Must be able to perform effectively in a fast paced environment with many changing priorities
- Must be professional and customer service oriented to deliver quality excellent care
- Ability to work independently and with a team
- Professional written and verbal communication and interpersonal skills
- Willingness to work a flexible schedule
- Must have a valid driver’s license with an acceptable driving record and reliable transportation