We have other current jobs related to this field that you can find below
-
Director, Member Services
4 weeks ago
Newark, United States Harris Blitzer Sports & Entertainment Full timeJob DescriptionJob DescriptionPOSITION SUMMARY: The New Jersey Devils are searching for a Director of Member Services to help drive and achieve the annual retention efforts of the Member Services team. The Director will be responsible for driving season ticket renewals through developing a comprehensive season ticket member engagement strategy, setting and...
-
Director, Member Services
1 week ago
Newark, United States Harris Blitzer Sports & Entertainment Full timeJob DescriptionJob DescriptionPOSITION SUMMARY: The New Jersey Devils are searching for a Director of Member Services to help drive and achieve the annual retention efforts of the Member Services team. The Director will be responsible for driving season ticket renewals through developing a comprehensive season ticket member engagement strategy, setting and...
-
Director, Member Services
2 months ago
Newark, United States Harris Blitzer Sports & Entertainment Full timeJob DescriptionJob DescriptionPOSITION SUMMARY: The New Jersey Devils are searching for a Director of Member Services to help drive and achieve the annual retention efforts of the Member Services team. The Director will be responsible for driving season ticket renewals through developing a comprehensive season ticket member engagement strategy, setting and...
-
Assistant Service Director
2 months ago
Newark, United States AION Management LLC Full timeJob DescriptionJob DescriptionJob Summary:Under the direction of the Service Director, the Assistant Service Director is responsible for all physical aspects of the apartment community, coordinating and performing maintenance and repair services, ensuring curb appeal and quality of apartment homes, responding to customer service requests, and adhering to all...
-
Director of Sales
3 weeks ago
Newark, United States Crescent Services Full timeAs the Director of Sales, you will be at the forefront of our strategy to dominate the local marketplace. You will craft and execute innovative sales and marketing plans, harnessing your creativity and expertise to identify growth opportunities and maximize revenue streams. Your strategic insights will ensure that we maintain a competitive edge and achieve...
-
IT Services Business Value Senior Director
2 days ago
Newark, United States NTT DATA Services Full timeReq ID: 284739 NTT DATA is a trusted global innovator of business and technology services, helping clients innovate, optimize and transform for success. From strategic consulting to leading-edge technologies, for over 50 years, we’ve been enabling experiences that transform organizations for success, disrupt industries for good,...
-
IT Services Business Value Senior Director
1 month ago
Newark, United States NTT DATA Services Full timeReq ID: 284739 NTT DATA is a trusted global innovator of business and technology services, helping clients innovate, optimize and transform for success. From strategic consulting to leading-edge technologies, for over 50 years, we’ve been enabling experiences that transform organizations for success, disrupt industries for good,...
-
Marketing Creative Director
3 weeks ago
Newark, United States Horizon Services Full timeJob DescriptionJob DescriptionMarketing Creative Director (Art/Design)10 Years Experience RequiredPosition SummaryHorizon Creative Directors are big idea people, skilled artists, and inspiring team leaders.We raise bars and break through category clutter - good is not good enough. We're brave in our thinking, agile in our approach, and embrace any...
-
RHA-Licensed Executive Director
4 weeks ago
Newark, United States Harmony Senior Services Full timeExecutive Director - Harmony at GlasgowHarmony Senior Services, a certified Great Place To Work and one the country’s fastest growing companies in the luxury senior living industry, is seeking an experienced and sales-minded Executive Director to join the leadership team at its new Harmony at Glasgow community. This community features an Assisted Living...
-
RHA-Licensed Executive Director
2 weeks ago
Newark, United States Harmony Senior Services Full timeExecutive Director - Harmony at GlasgowHarmony Senior Services, a certified Great Place To Work and one the country’s fastest growing companies in the luxury senior living industry, is seeking a seasoned sales-minded Executive Director with lease up experience to join the leadership team at its new Harmony at Glasgow community. This community features an...
-
Member Services Representative
3 months ago
Newark, United States Fitness Holdings North East LLC Full timeJob DescriptionJob DescriptionDescription:Are you looking for a career opportunity in one of the fastest-growing fitness clubs? Crunch Fitness is now accepting applications for qualified, professional, & career-minded Member Services Representatives ready to change lives, be a part of a team and grow personally within a premier organization. With 40...
-
Director of Nursing
2 months ago
Newark, United States StoryPoint Full timeJob DescriptionJob DescriptionWellness Director/Director of Nursing- Senior LivingStoryPoint GahannaThe Director of Nursing/LPN Wellness Director is responsible for the overall direction and coordination of administrative, clinical, and resident care services within a senior living community environment.Required ExperienceCompassionate towards the senior...
-
Convention Services Manager
2 months ago
Newark, United States Crescent Services Full timeREPORTS TO:Director of Conference ServicePerform administrative duties relevant to account responsibilities in compliance with corporate guidelines. Document and organize detailed requirements of each function. Coordinate activities of various departments to service accounts, such as directing room service in the creation and delivery of VIP amenities. ...
-
Director of Nursing
2 weeks ago
Newark, United States Five Star Senior Living Full timeSomerford House & Place is a beautiful community in Newark, DE, with more than 120 units offering assisted living and Alzheimer's care.JOB DETAILS :The OpportunityWe are actively hiring for a Director of Nursing/Resident Care to join our team. The Director is responsible for coordinating resident care to ensure residents remain as independent as possible for...
-
IT Services Business Value Senior Director
3 weeks ago
Newark, United States NTT DATA Full timeReq ID:284739 NTT DATA is a trusted global innovator of business and technology services, helping clients innovate, optimize and transform for success. From strategic consulting to leading-edge technologies, for over 50 years, we've been enabling experiences that transform organizations for success, disrupt industries for good, and shape a better society for...
-
LTSS Service Coordinator
1 month ago
Newark, United States Elevance Health, Inc. Full timeResponsible for performing telephonic or face-to-face clinical assessments for the identification, evaluation, coordination and management of member's needs, including physical health, behavioral health, social services and long term services and sup RN, Coordinator, Service, Benefits, Medical Director, Behavioral Health, Healthcare
-
Director of Sales
1 month ago
Newark, United States DoubleTree by Hilton Hotel Newark Airport Full timeDescriptionAs the Director of Sales, you will be at the forefront of our strategy to dominate the local marketplace. You will craft and execute innovative sales and marketing plans, harnessing your creativity and expertise to identify growth opportunities and maximize revenue streams. Your strategic insights will ensure that we maintain a competitive edge...
-
Director Patient Escort Services
4 weeks ago
Newark, United States ChristianaCare Full timeAre you passionate about serving patients with Love and Excellence? If so, consider applying for this position at ChristianaCare.We are searching for a leader to plan, organize, execute and coordinate the activities of the Patient Escort Department. The director ensures high standards of service to provide safe and efficient transportation services for...
-
Director Patient Escort Services
4 weeks ago
Newark, United States ChristianaCare Full timeAre you passionate about serving patients with Love and Excellence? If so, consider applying for this position at ChristianaCare.We are searching for a leader to plan, organize, execute and coordinate the activities of the Patient Escort Department. The director ensures high standards of service to provide safe and efficient transportation services for...
-
Director, Clinical Laboratory
1 week ago
Newark, United States Prime Healthcare Full timePrime Healthcare Director, Clinical Laboratory Newark, New Jersey Join an award-winning team of dedicated professionals committed to our core values of quality, compassion, and community! Saint Michael's Medical Center, a member of Prime Healthcare, offers incredible opportunities to expand your horizons and be part of a community dedicated to making a...
![Harris Blitzer Sports & Entertainment](https://media.trabajo.org/img/noimg.jpg)
Director, Member Services
2 months ago
***:
The New Jersey Devils are searching for a Director of Member Services to help drive and achieve the annual retention efforts of the Member Services team. The Director will be responsible for driving season ticket renewals through developing a comprehensive season ticket member engagement strategy, setting and monitoring staff accountability metrics, designing all communication to Members, hiring and training the staff and planning and executing Member events, amongst other responsibilities.
The Director of Member Services should be a dynamic leader who is just as adept at motivating, developing and inspiring staff to create a world-class culture as they are setting and monitoring goals, analyzing trends and making data-driven decisions
**RESPONSIBILITIES INCLUDE, BUT ARE NOT LIMITED TO THE BELOW**:
- Develop the strategy and execution of annual renewal plans to achieve retention goals of the Black and Red Membership base;
- Plan and implement year-round events to engage Members of the Black and Red;
- Enhance, oversee and execute Devils Membership Rewards Program;
- Lead, motivate, develop, train and retain a team of (1) Manager and (8) Member Services Account Managers future succession and opportunity within HBSE
- Recruit and develop a world class service department by interviewing, hiring and onboarding new employees;
- Setting weekly, monthly and yearly goals for the Member Services staff
- Conducting one-on-ones with the Member Services team to identify issues, help troubleshoot and build a relationship with the goal of helping the account managers perform their jobs at the highest level;
- Monitor and appraise team performance and efficiency on an ongoing basis;
- Work collaboratively and exercise clear and proactive communication with other departments such as marketing, ticket operations, CRM, hockey operations and business intelligence to accomplish goals, tasks and projects;
- Effectively utilize PowerPoint, Excel and Outlook to communicate vision and strategy to senior leadership;
- Engage with season ticket members proactively to ensure elite service and working to resolve member issues as they arise;
- Performing other tasks and responsibilities as directed.
**QUALIFICATIONS**:
- Bachelor’s Degree required, preferably in Business or Communications
- 3+ years of experience in Sales/Service and at least one year in a managerial capacity.
- Must be a strategic and critical thinker who is dynamic, forward thinking, extremely analytical and well organized.
- Must be able to maintain confidentiality and use upmost discretion when privy to sensitive information.
- Must possess outstanding problem solving capabilities to address and resolve issues.
- Proficient in Microsoft Office.
- Must be able to work long hours, including nights, weekends and holidays.
**OUR BENEFITS**:
- Medical/Dental/Vision/Flexible Spending Accounts (all LGBT friendly)
- Pretax Transportation Benefit
- Generous parental leave policies
- 401K (100% up to 5% is matched, after 1 year of service)
- Unlimited Paid Time Off
- 13 Paid Holidays
- ½ Day Summer Fridays
- Complimentary or Discounted Sports & Concert Tickets
- On Site Fitness Rooms
- Other League & Partner Discounts
We are an equal opportunity employer and all qualified applicants will receive consideration for employment without regard to race, color, religion, national origin, sex, sexual orientation, age, disability, gender identity, marital or veteran status, or any other protected class.
We are an equal opportunity employer and all qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, disability status, protected veteran status, or any other characteristic protected by law.