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Case Manager, Social Services

3 months ago

Worcester, United States Friendly House, Inc. Full time

**About us**:
Founded in 1920, Friendly House’s mission is to provide for the “Educational, social and family betterment of the residents of the City of Worcester.’

Friendly House originally opened as a small three-room settlement house with a focus on providing support to recent immigrants. Friendly House today has eight locations across Worcester and provides services across four program areas - Youth Development, Housing/Shelter, Food Security, and Social Services.

All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or status as a protected veteran.

**Overview**:
The Case Manager, Social Services is responsible for providing neighborhood based social and case management services to families and individuals with complex challenges.

**Responsibilities (including but not limited to)**:

- Provide quality case management to clients with complex needs.
- Conduct needs assessment and determine eligibility for financial assistance.
- Work with housing workers and clients to develop a budget plan and assist them with following through on budget goals.
- Maintain a professional relationship with clients and conduct all business-related activity according to program policy and standards.
- Maintain knowledge of current immigration laws and best practices and use knowledge to assist clients as needed.
- Create and maintain client records.

**Requirements**:

- Bilingual strongly preferred.
- Bachelors degree; or equivalent experience.
- Paralegal or legal training is desirable.
- Experience and/or education in community development, direct social services, case management, or a related field.
- Ability to work independently with mínimal supervision.
- Excellent written, verbal, and interpersonal communication skills.
- Basic computer skills.

Pay: From $19.00 per hour

**Benefits**:

- 403(b)
- Dental insurance
- Health insurance
- Paid time off
- Vision insurance

**Language**:

- Spanish, or another language? (required)

License/Certification:

- Driver's License (preferred)

Ability to Commute:

- Worcester, MA (required)

Ability to Relocate:

- Worcester, MA: Relocate before starting work (preferred)

Work Location: In person