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Dispatcher

4 months ago

Harrisonburg, United States Concrete Pipe & Precast, LLC Full time

**Who We Are**: CP&P is a valued supplier of precast concrete pipe and structures in the Mid-Atlantic and Southeast U.S. We take pride in delivering the best quality and value in precast concrete pipe products and solutions to our customers. Our people are the heart of our business. We highly value employee safety, but integrity, relationships, and mutual respect are equally important to us, and we hold ourselves accountable to our customers and our employees. CP&P is **Not Just Concrete - Concrete Solutions**

**Position Snapshot**: The Dispatcher assigns drivers and vehicles to convey delivery of reinforced precast concrete products to job sites in the region. This position will also serve as counter help to assist retail customers with completing purchases and picking up orders.

**Essential Functions and Responsibilities**:

- Prepare loading lists for products.
- Prepare ship tickets and delivery directions to job sites.
- Coordinate and manage the most efficient loads to remain cost-effective as a company, combining shipments based on their routes and timeline to minimize how many trucks and drivers are out.
- Keep tabs on the weather at all drivers’ locations to be able to flag potential issues.
- Interface with the project manager and operations team to receive support during manufacturing and delivery of product.
- Review Shipped Goods Report each morning.
- Call customers to verify and/or notify of deliveries.
- Assist customers with pickup orders and purchases.
- Provide clerical and data entry support.
- Back up other office functions.
- All other duties as assigned by the plant manager.

**Knowledge, Skills, and Abilities**:

- Effective written and verbal communication skills.
- Working knowledge of MS Office suite, particularly Outlook, Word, and Excel.
- Must be capable of learning software programs designed to manage all aspects of production scheduling.
- Knowledge of or willingness to learn Titan software.
- Ability to work in a fast-paced environment with multiple and evolving priorities.
- Excellent customer service and interpersonal skills.
- Thorough knowledge of all CP&P products.

**Qualifications**:

- High school diploma or GED equivalent.
- Associate’s degree or two (2) years of experience in a related field is preferred.

**Requirements**:

- Must reside in the continental U.S. within the assigned region. No relocation assistance is provided.
- Must have a valid driver's license.
- Must be authorized to work in the U.S. for any employer.

**Typical Schedule**:Work is generally performed Monday-Friday, 40+ hours per week depending on workload and production demands.

**Typical Physical Demands**: Physical agility, which may require any or all of the following: standing, sitting, walking, climbing, reaching, bending/stooping, lifting (50lbs. max), pushing/pulling (50lbs. max).

**Working Conditions**:Work is generally performed in an office environment, with long periods of sitting and working at a computer, standing, or walking, and occasional pulling, pushing, or lifting. May occasionally enter production environment with ambient weather/air conditions, loud noise, dangerous equipment, and variable lighting. Personal Protective Equipment (PPE) is required in all production and loading areas.

**Compensation**:Based on skills, knowledge, and experience.

**Benefits**:CP&P is proud to offer a comprehensive benefits package, including Health, Prescription, Dental, Vision, Life, Accidental Death & Dismemberment, Disability, FSA, 401(k) Retirement Plan, Legal & Identity Theft Protection, Accidental Injury, Critical Illness Insurance, Paid Holidays, Paid Time Off (PTO).

**_CP&P provides equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state, or local laws. This policy applies to all terms and conditions of employment, including recruiting, hiring, placement, promotion, termination, layoff, recall, transfer, leaves of absence, compensation, and training._