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Program Manager
4 months ago
**Program Manager - Domestic Violence and PAIP/AM**
2755 W Armitage
Chicago, IL 60647
Full Time, Exempt
**Healthcare Alternative Systems, Inc. (H.A.S.)** is a 501 (c) 3 non-profit organization providing behavioral health services to Chicago and the surrounding communities. We offer a continuum of programs addressing substance abuse, mental health, adolescent issues, family relationships, and more. Every year, H.A.S. serves over six thousand individuals.
**Benefits**:
- Competitive hourly salary
- Health insurance (PPO, HMO)
- Paid time off
- Dental insurance
- Vision insurance
- Flexible spending account (FSA) / Health savings account (HSA)
- Life insurance
- CEU eligible on-site trainings
- Supervision
- $200 Professional Development
**Essential Functions**:
Under the direct supervision of the Program Director, the DV Program Supervisor plans, directs, and coordinates the daily operations of the Domestic Violence & PAIP/AM programs. The incumbent supervises and coordinates the staff in their duties and assists the Program Director in developing and maintaining service integration with available resources.
**Program Manager Responsibilities**:
- Supervise and assist Domestic Violence (Basta) & PAIP/AM staff in daily program operations and responsibilities.
- Implement program goals.
- Compile and prepare monthly/yearly reports of program activities and submit on a timely basis.
- Network with current and prospective referral sources and other community agencies.
- Assures that all Federal, State and local requirements related to health, safety and zoning are met.
- Evaluate, have in place, and follow written security and safety procedures designed to protect participants and staff from abusers in accordance with the Illinois Domestic Violence Act.
- Maintain a caseload and facilitate group, family, individual counseling.
- Facilitate case management and crisis intervention services for all Basta & PAIP/AM clients.
- Attend all Domestic Violence & PAIP/AM monthly and quarterly meetings including subcommittee meetings.
- Submits all required Grant reports through funder database and on Infonet. Work closely with the HAS Development Team and Fiscal Department on grant requirements and submissions.
- Creates Standard Operating Policies for each subprogram which includes but is not limited to screening, intake, grant submission, Carelogic and discharge/program completion.
- Maintains required data, including information for monitoring Domestic Violence & PAIP/AM reports and program evaluations.
- Responsible to work within the allotted Domestic Violence & PAIP/AM budget.
- Conduct staff performance appraisals, make and implement recommendations when hiring, promoting, disciplining and/or terminating employees.
- Conduct weekly staff meetings and attend regular management meetings.
- Collect data to implement continuous quality improvement of Basta & PAIP/AM program.
- Comply with agency policies and procedures and communicate and enforce these to supervisees.
- Maintain professional status.
- Attend and participate in agency meetings and fund-raising efforts.
- Submits weekly operations reports to Program Director that reflects intakes, assessments, benchmarks/objectives met
- Perform any other related duties as assigned by supervisor.
**Program Manager Qualifications**:
- Preferred bilingual (Spanish/English) and must have a thorough understanding of social and cultural patterns of Hispanics and other minorities.
- Must be knowledgeable and able to utilize group dynamics and the ability to speak in public.
- Demonstrated supervisory skills (i.e., team building and coaching skills, with the ability to lead, encourage and train staff).
- Ability to communicate accurately and effectively in both verbal and written correspondence.
- Must have above average organizational and leadership abilities.
- Must be familiar with computers.
- Possession of a valid Illinois Drivers vehicle license and willingness to use personal vehicle during course of employment.
- H.A.S. requires all staff to work onsite.
**Education and Experience Requirements**:
- BA or a Master’s degree in Human/Social Sciences or Social Work is preferred.
- Must have at least two (2) years of management experience in social service agency.
- Must have thorough knowledge of Domestic Violence services and the Illinois Domestic Violence Act.
- Must have completed 40 hours of training in Domestic Violence advocacy, crisis intervention and related areas.
- Must have completed PAIP/AM training.
**EOE