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Facilities Technician

3 months ago

Manchester, United States Hamra Enterprises Full time

Hamra Enterprises is a dynamic organization owned and founded in 1975 by the Hamra family. The company's headquarters is in Springfield, Missouri and includes companies such Panera, Wendy's, and Noodles & Company with over 7,500 employees in 11 states; Arkansas, Tennessee, Mississippi, Illinois, Massachusetts, Missouri, New Hampshire, Louisiana, Georgia, Kansas, and Alabama. Hamra Enterprises is committed to providing the highest quality products and services within the hospitality industry, creating exceptional experiences for people and communities by engaging each of its restaurant neighborhoods through community service, fundraising, and other philanthropic partnerships such as Boston Children’s Hospital, Make-A-Wish of Illinois, Make-A-Wish of Missouri Children’s Miracle Network Hospitals, The Dave Thomas Foundation for Adoption and St. Jude’s Children’s Research Hospital.

We are growing and currently have 198 stores in multiple markets across the U.S. We are looking for Facilities Tech’s currently in the Southern New Hampshire area. We need self-sufficient qualified Techs who can ensure that our restaurants are maintained properly within an approved budget and to high company standards.

**JOB DESCRIPTION**:
**I. **Responsibilities:

- Work with a facility team that exceeds industry standards. Instill the Hamra core values, conducting business honorably, with dignity, fairly, yet never losing sight of the company’s best interests.
- Supporting the real estate and development team in the field on facilities, new store build outs and remodels.
- Supporting / reviewing all facilities processes to deliver the most accurate information and highest level of quality at the most economical costs possible.
- Assist in setting standards for facilities budgets, timelines, team communication, project management and accurate planning.
- Assist in developing and maintaining the best possible process, practices and leadership with the most qualified vendors compared to Hamra’s maintenance and repairs procedures. Ensuring accurate maintenance costs.
- Assist in planning maintenance and repair projects well and maintain all reporting tools ensuring all teams affected have the most accurate information on time.
- Participate on all facilities team meetings to improve processes and help identify changes to the means and ways of store facilities to ensure continuous improvement and on-going success in all areas.
- Own the Facilities Team’s decisions, reviewing all information, making the most informed decision standing by it and seeing it through, never losing sight of the Hamra Charter and Core Values
- Satisfy the needs of the Company, CEO, VP of Real Estate and Development, Senior Director of Facilities as they arise.

**II. **Traits:

- Self starter that recognizes opportunities sooner rather than later
- Field focused and oriented toward serving others in the organization
- Focused on results
- Process oriented
- Financial orientation
- Strong communicator and consensus builder
- Problem solver with strong decision-making skills
- Thoughtful about balancing short and long term needs of the organization
- Flexible and open to possibilities, feedback, and the need to alter current plans or approach

**III. **Measurements:

- Assist in managing the facilities budget, tracking, reporting, and reconciliation of spending
- 90% of assigned stores meet or exceed established maintenance and repair standards
- Minimize short & long term repair and maintenance costs
- 95% of assigned special projects meet budget and timing expectations
- Achieve budgeted repair and maintenance targets
- 100% of PM Work turns on time within the week planned
- 100% performance against repair and maintenance budgets shared with Operations

**WE OFFER**:

- Highly competitive pay
- Variety of health and related benefits
- 401 (k) plan
- Paid vacation after only 6 months
- Huge growth opportunity in our expanding company
- Product discounts
- Company Truck, gas card, maintenance card

**QUALIFICATIONS/REQUIREMENTS**:
1. EPA certified (Universal license)

2. Advanced knowledge and certification in commercial refrigeration and HVAC.

3. At least 2 years experience in Commercial kitchen equipment repair.

4. Knowledge in electrical & refrigeration controls

5. Lead refrigeration technician experience (Must have lead foreman experience)

6. Knowledge in all types of commercial kitchen equipment and HVAC installation work.

8. Knowledge in commercial electricity
- THE BORING LEGAL STUFF:
In order to perform the basic job duties, you must be able to do the following with reasonable or no accommodations:

- Walk, move, traverse
- The person in this position must have the ability to stand up to 12 hours, move about to access different areas of the restaurant.
- Use hands/fingers to handle or feel operate, activate, use, prepare, inspect, place, detect, position. May use machinery, and a computer.
- Climb (ladders) or balance, ascend/descen