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Analyst, Revenue Cycle Epic Business

2 months ago

Houston, United States Harris County Full time

**Position Description**:
**_**This is a grant funded position with an anticipated end date of December 31, 2026**_**

Harris County Public Health has earned the 2023 Best Place for Working Parents Business Designation.
- **About Harris County Public Health**:
Harris County Public Health (HCPH) includes a network of more than 700 public health professionals working together to improve health outcomes for the third most populous county in the United States. HCPH provides a multitude of services such as medical and dental services, community programming, and health education for the approximately 2.3 million people in unincorporated Harris County. Through its core values of innovation, engagement, and health equity, HCPH strives to bring meaningful solutions to public health issues while keeping Harris County healthy and vibrant.
- **Position Overview**:
Under the supervision of the IT Manager, the Revenue Cycle Analyst, Epic Business Analyst III position is part of the Operations & Technology Services Department. This position serves as the technical liaison between end users and the Epic Revenue Cycle team, while partnering on identified system enhancements and optimizations. They will provide training, coaching, and support to Billing staff in order to achieve improved financial and operational outcomes for the Department.
- **Duties & Responsibilities**:
- Conducts patient account mergers as required. Manages and updates, staff resources and Payor information in the EHR system. Performs routine systems, processes, and documentation audits as required.Leads EHR new orientation or upgrade training sessions regarding system workflows and features. Collaborates with vendors on all software development initiatives. Assists and/or develop dashboards, and basic reports for end user reporting.-
- Responds to end-user issues that are reported via the ticketing system and document problems and solutions within the ticketing system. Escalates any issues appropriately using the proper method of escalation within the organization or to the vendor.**Harris County is an Equal Opportunity Employer**-
**Requirements**:
**Education**:

- Associate's degree in computer science, IT or other related field.

**Experience**:

- At least three (3) years of experience working within a Health Care Environment.
- At least five (5) years of experience in a technical support role.

**Knowledge, Skills and Abilities**:

- Excellent verbal and written communication skills.
- Knowledge and training on electronic medical record systems.
- Knowledge pertaining to billing revenue cycles.
- Knowledge of medical or business related terminology.

**Core Competencies**:
**Organizational Leadership**
- Understands the organizational mission
- Understands ethics and public good; is concerned with public trust
- Demonstrates respect for the opinions and beliefs of others

**Collaboration**
- Contributes to an inclusive workplace where equity, diversity, inclusion, and individual differences are valued and leveraged to achieve the vision and mission
- Demonstrates a sense of responsibility for the success of the group
- Collaborates with others to improve quality and address needs

**Innovation**
- Ability to adapt to change

**Interpersonal Abilities/Personal Characteristics**
- Treats others with courtesy, sensitivity, and respect
- Behaves in an honest, fair, and ethical manner
- Assesses and recognizes own strengths and weaknesses
- Uses sound judgment
- Self-motivated
- Organizes and maintains work environment to allow for maximum productivity

**Communication**
- Communicates clearly and effectively, both orally and in writing

**Preferences**:
**Education**:

- Bachelor's degree in Computer Science, IT or other related field.

**Licenses/Certifications**:

- CompTIA, Microsoft or Electronic Health Record EHR.

**General Information**:
**Position Type and Typical Hours of Work**:
- This is a Full Time |Grant-Funded position.-
- Monday - Friday; 8 am - 5 pm.-
- Hours may vary based on the business needs of the department or tasks requirements.**Work Environment**:
- This job operates in a professional office environment. This role routinely uses standard office equipment such as computers, phones, photocopiers, filing cabinets and fax machines**Physical Demands**:
- Some duties would require the ability to lift up to 20 pounds and bending & standing for periods at a time. Travel may be required.**Work Location**:
- Harris County Public Health: Office of Operations and Technology Services - 1111 Fannin St. Houston, Texas. 77002.**Employment may be contingent on passing a drug screen and meeting other standards.**

**BENEFITS**
- Harris County offers a competitive benefits program, including comprehensive group health and related benefits plan as well as defined benefit retirement plan.
- The following list of benefits is offered _**_only_**_ to employees in _**_regular_**_ _**_(full-time)_**_ positions:_
- Medical Coverage
- Dental Coverage
-