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Dispatcher/customer Service

4 months ago

Seminole, United States Climate Design Full time

Climate Design is a premier home service company that strives to provide superior customer service since 1973. We are the only employee owned and operated home service company in Florida. Our employees create our success and reap the benefits through their longevity. We have an open-door policy in which we offer open communication and feedback from our employees.

Regular Duties:

- Answer a high volume of calls
- Dispatching technicians to jobs sites based on their territory
- Schedule maintenance and service appointments
- Build purchase orders and place orders for parts and supplies
- Create and send invoices

Other qualifications include:

- Positive attitude
- Basic computer proficiency
- Excellent listening, customer service, and communication skills
- Strong organizational and multitasking skills
- Professional appearance
- Experience with Microsoft Office
- Self-motivated

**Benefits**:

- Paid time off
- Commissions
- Bonuses
- Company paid life insurance
- Health, dental, and vision policies available
- Stock ownership (ESOP)
- Savings programs

Additional information:

- Overtime availability
- Guaranteed minimum of 32 hours year-round
- Company growth

Must pass a background check and drug test. We are an equal opportunity employer.

Pay: $16.00 - $22.00 per hour

**Benefits**:

- Dental insurance
- Employee discount
- Flexible spending account
- Health insurance
- Life insurance
- Paid time off
- Vision insurance

Schedule:

- Monday to Friday
- Overtime

**Experience**:

- Phone etiquette: 2 years (required)
- Dispatching: 1 year (required)

Work Location: In person