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Front Desk Lead

4 months ago

Texas City, United States World Gym Full time

**Front Desk Lead**

**World Gym **is a company that provides a wide range of services to the fitness community. We are looking for motivated, friendly, and hardworking individuals to join our team.

**What you'll do**:

- Customer service is the focus of this position. You will be the first point of contact for new and existing members. You will be the liaison between our membership sales team and our fitness community.
- You will be responsible for answering questions regarding classes and reservations, amenities available, and assisting with the guest check in process.
- You will also perform basic research on our products and services to provide our members with information about and benefits of: classes, Hydro massage, Vitality booth, and more.
- You will participate in coaching and developing front desk staff to provide an ongoing positive member experience and knowledge of proper SOP's.
- This position requires a high level of attention to detail and the ability to work in a fast-paced environment.
- Frequent cleaning and sanitizing of gym equipment

**What we’re looking for**:

- High school graduate or equivalent
- Passion to serve and develop others
- 2 year of customer service
- Must be 18 years of age or older
- Supervisory experience (preferred)

**Benefits**:

- Flexible Schedule
- Complimentary Membership
- Monthly Bonus
- Employee Discounts
- Discounted family members

**Job Types**: Full-time, Part-time

Pay: $12.00 - $15.00 per hour

Expected hours: No less than 25 per week

**Benefits**:

- Employee discount
- Flexible schedule
- Paid time off

Shift:

- Evening shift
- Morning shift

Weekly day range:

- Monday to Friday
- Weekends as needed

Application Question(s):

- How many years of leadership do you have?
- in what ways are you a leader?

**Experience**:

- Customer service: 1 year (required)

Shift availability:

- Day Shift (preferred)
- Night Shift (preferred)
- Overnight Shift (preferred)

Work Location: In person