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Operations Supervisor

3 months ago

Grand Rapids, United States DJ's Landscape Management Full time

**Operations Supervisor**

The Operations Supervisor plays an essential role on our team by leading and managing the team members providing services in accordance to customer expectations, company values, and safety standards. The Supervisor role reports to the department Operations Manager and is directly responsible for the oversight of 10-25 team members. Coaching and development of the team members, service-delivery/quality control, scheduling & planning, management of area resources, and driving productivity are all key focuses of this role.

Successful Operations Supervisors have strong leadership skills and have experience and knowledge in the area of landscape maintenance (mowing, pruning, bark installation, bed maintenance, etc.). Supplemental knowledge and experience with small landscape projects is a plus, but not required. During the winter season, an Operations Supervisor becomes responsible for a geographic area of our snow operation, overseeing all aspects of snow and ice management services and team member performance.

During the landscaping management season, presence and preparation for crew dispatch at 7 a.m. is the main driver of the daily start time in this role. Its end time varies with workload but 5 p.m. is typical. In the winter, shift times transition to third shift when snow operations are occurring to provide the expected supervision while services are being performed.

**Team Member Benefits**
- Total Compensation $55,000-$65,000 annually
- Priority Health Medical Insurance Plans with Flex Spending
- Outstanding 401(k) plan, with up to 4% company match
- Company profit-sharing
- Dental / Vision
- Paid vacation days
- Company smartphone
- Supplemental winter season variable compensation
- Team Member assistance program
- Life, AD&D and LTD Insurance
- Best-in-Class landscaping equipment and facilities
- Top tier customer properties to take pride in servicing
- Training & Development opportunities

**Essential Functions**
- Supervision of production crews
- Development and coaching of production crews
- Planning, organizing, and preparing to ensure services are provided in a productive and efficient manner
- Manage compliance to quality standards and safety procedures
- Organize and care for assigned resources
- Development and coaching of production team members utilizing a hands-on approach
- Properly submit production related information

**Desired Experience, Skills & Qualifications**
- Previous experience supervising and leading crews
- Landscape Industry experience desired, but not required
- Desire and ability to embody the Core Values of Safety, Collaboration, Professionalism, Accountability and Achievement
- Basic MS Office proficiency
- Valid Driver's License with a clean driving record

**DJ's Landscape Management** is a drug-free workplace. As a condition of employment, new Team Members are required to pass a pre-employment drug test and participate in random drug tests during their active employment.