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Bilingual (Creole or Spanish) Patient Account
4 months ago
**Job Title**: Patient Account Specialist
**Company**: Southeastern Healthcare Solutions
A leader in the accounts receivable management industry since 1998; serving as a trusted advisor to the healthcare industry. Our team of resolute professionals work to ensure a positive patient experience while returning maximum recoveries to our clients by employing a patient-friendly recovery model. Our team, technology, and processes are why thousands of healthcare professionals of various size us as their revenue cycle management partner.
**Our Values**: Honesty, Integrity, Customer Service, and Strong Performance.
**Join our team and make a difference in the lives of patients by ensuring accurate and efficient management of their accounts. We look forward to welcoming a dedicated Patient Account Specialist who shares our passion for excellence in account resolution**
**About Us**:
**Position Overview**:
**Key Responsibilities**:
Review and Process patient accounts, including verifying insurance information.
Follow up on outstanding balances to ensure prompt resolution and payment arrangements.
Communicate in a friendly manner with patients and insurance carriers to address billing inquiries and resolve payment issues.
Maintain accurate documentation of billing activities and patient interactions in compliance with regulatory requirements.
**Requirements**:
Minimum of 2 years of experience in patient account services, hospital billing or revenue cycle management.
Strong analytical skills and attention to detail with the ability to interpret billing documents and Explanation of Benefits.
Excellent Communication and interpersonal skills, with the ability to interact professionally with patients and colleagues.
Knowledge of healthcare regulations, including HIPPAA and Medicare\Medicaid guidelines.
Excellent computer skills with the ability to type 45+WPM.
Bilingual in Spanish OR Creole
**Benefits**:
Competitive salary
Comprehensive healthcare benefits package
Retirement savings plan with employer matching contributions
Paid time off (Vacation, PTO and Holidays)
Professional development opportunities and tuition reimbursement
Equal opportunity employer and committed to diversity and inclusion.
Pay: $17.00 - $19.00 per hour
Expected hours: 40 per week
**Benefits**:
- 401(k)
- 401(k) matching
- Dental insurance
- Disability insurance
- Employee assistance program
- Flexible schedule
- Health insurance
- Life insurance
- Paid time off
- Tuition reimbursement
- Vision insurance
- Work from home
Schedule:
- Monday to Friday
- Weekends as needed
Work setting:
- Office
- Remote
**Experience**:
- Customer service: 1 year (preferred)
- Hospital Billing: 1 year (preferred)
**Location**:
- Orlando, FL (required)
Work Location: Remote
