Current jobs related to Guest Services Team Leader - Chicago - At Your Service, LLC

  • Guest Services Team Leader

    3 weeks ago

    Chicago, Illinois, United States Original X Productions Full time

    Job OverviewOriginal X Productions is at the forefront of delivering immersive entertainment experiences globally, including renowned attractions. We are in search of dedicated individuals who embody our core values of excellence, prioritize safety, and embrace a fun-filled work environment.Position Summary:We are seeking a Guest Experience Team Lead to play...

  • Guest Service Ambassador

    1 day ago

    Chicago, Illinois, United States Crescent Services Full time

    About Crescent ServicesWe are a team of hospitality professionals dedicated to delivering exceptional experiences for our guests. Our associates are the heart of what we do, and we strive to create an environment where they can thrive and grow in their careers.Job SummaryWe are seeking a skilled Guest Service Agent to join our team. As a key member of our...

  • Guest Service Team Associate

    6 hours ago

    Chicago, Illinois, United States Wingstop Restaurants Full time

    Deliver World Class Service at WingstopAs a Guest Service Team Member at Wingstop, you will be the face and voice of our brand, delivering authentic, positive, and genuine experiences to our guests. Your responsibilities will include:Key Responsibilities:Act as the face and voice of Wingstop to all guestsProvide guests with exceptional service, answering...

  • Guest Service Agent

    2 months ago

    Chicago, United States Embassy Suites by Hilton Chicago Downtown Magnificent Mile Full time

    Description The Embassy Suites by Hilton Chicago Downtown Magnificent Mile is searching for a Guest Service Agent to join their front office team! If you are someone that has a passion for customer service, take the next step and join our fantastic team! The ideal candidate must have an outgoing personality, a genuine passion to create memorable...

  • Guest service

    4 months ago

    Chicago, United States Petco Full time

    **Guest service** Category: Stores Location: 6236 N. Western Ave., Chicago , IL 60659 Schedule: Part_time C ome work at a place where innovation and teamwork come together to support the most exciting missions in the world! What you'll do: Provide optimal guest experience services. Assist guests in the proper selection of merchandise in accordance with...

  • Guest Service Agent

    3 months ago

    Chicago, United States Palmer House a Hilton Hotel Full time

    DescriptionJoin the Palmer House Hilton as a full-time Guest Service Agent and experience the opulence and beauty of Chicago’s most iconic hotel.Be a part of 150 years of world-class service and carry it forward into the next century! Centrally located in downtown Chicago’s loop and accessible to public transportation makes it easy to get to. If you’re...

  • Team Leader

    6 days ago

    Chicago, United States Sbarro | IL Full time

    Sbarro500 W Madison St, Suite F-015 Chicago, IL 60661 BenefitsPaid VacationPaid SickEmployee Meal Perks!If Full-Time,Employer paid Short-Term Disability, Long-Term Disability, Accidental Death, and Life InsuranceDental insuranceHealth insuranceVision insuranceCritical IllnessSummaryReporting to the General Manager, the Team Leader opens the restaurant as...

  • Guest Service Agent

    3 months ago

    Chicago, United States Hilton Chicago Full time

    DescriptionThe beautiful Hilton Chicago, in the heart of the windy city, is currently hiring a Guest Service Agent to help the team! Shift Pattern:  Must have open availability for both AM, PM, and MID shifts as wellLocated on South Michigan Avenue and overlooking Grant Park and Lake Michigan, this hotel offers 1,544 guest rooms and suites, 234,000...

  • Guest Service Agent

    4 months ago

    Chicago, United States DoubleTree by Hilton Hotel Chicago - Magnificent Mile Full time

    DescriptionThe DoubleTree by Hilton Hotel Chicago - Magnificent Mile is looking for a Guest Service Agent to join the team!This contemporary, vibrant, and newly redesigned hotel is located just a few steps to Michigan Avenue shopping and the sights of Navy Pier.The Guest Service Agent is a full-time position working rotating/flexible shifts, starting at...

  • Inbound Operations Team Leader

    6 days ago

    Chicago, Illinois, United States Target Brands, Inc. Full time

    About the RoleWe are seeking a highly skilled and motivated Inbound Operations Team Leader to join our team at Target Brands, Inc. As an Inbound Operations Team Leader, you will play a critical role in ensuring the efficient and effective operation of our General Merchandise and Food Sales teams.Key ResponsibilitiesLead and manage a team of hourly team...

  • Guest Service Representative

    6 days ago

    Chicago, Illinois, United States free-classifieds-usa Full time

    Customer Service RepresentativeWe are seeking a highly skilled and customer-focused Guest Service Representative to join our team at the W Chicago - Lakeshore. As a key member of our front desk team, you will be responsible for providing exceptional service to our guests, ensuring their stay is memorable and enjoyable.Responsibilities:Organize and process...

  • Guest Service Representative

    2 weeks ago

    Chicago, Illinois, United States free-classifieds-usa Full time

    Job SummaryWe are seeking a highly skilled and customer-focused Guest Service Representative to join our team at the Sheraton Grand Chicago. As a key member of our front desk team, you will be responsible for providing exceptional service to our guests, ensuring their stay with us is memorable and enjoyable.ResponsibilitiesOrganize and process guest...

  • Culinary Team Leader

    3 weeks ago

    Chicago, Illinois, United States Hawaiian Bros Island Grill Full time

    A Restaurant Shift Supervisor plays a crucial role in guiding the team and ensuring exceptional quality, service, and cleanliness for our valued guests. This position may involve operating the restaurant independently, occasionally without direct oversight from higher management. The Shift Supervisor is responsible for a range of duties, including shift...

  • Guest Service Agent

    1 week ago

    Chicago, United States Crescent Services Full time

    At Crescent Hotels & Resorts, we are a team of hospitality professionals that are deeply connected to & proud of the exceptional experiences we provide for our guests. More than that, we know our Associates are the shining stars of what we do! We understand what it takes to be a part of something great. We will encourage you to bring your true self to work...

  • Guest Service Representative

    2 weeks ago

    Chicago, Illinois, United States Marriott International Inc Full time

    Job SummaryWe are seeking a highly skilled and customer-focused Guest Service Representative to join our team at Marriott International Inc. As a key member of our front desk team, you will be responsible for delivering exceptional guest experiences and ensuring seamless check-in and check-out processes.Key Responsibilities:Organize and confirm guest...

  • Guest Service Agent

    3 months ago

    Chicago, United States Crescent Services Full time

    At Crescent Hotels & Resorts, we are a team of hospitality professionals that are deeply connected to & proud of the exceptional experiences we provide for our guests. More than that, we know our Associates are the shining stars of what we do! We understand what it takes to be a part of something great. We will encourage you to bring your true self to work...

  • Hospitality Team Leader

    3 weeks ago

    Chicago, Illinois, United States 4 Star Restaurant Group Chicago HQ Full time

    Position OverviewWe are seeking a motivated and enthusiastic individual to join our team as a Front of House Operations Manager. This role is essential in ensuring that our guests receive the highest quality service and that our operations run smoothly.Key Responsibilities:Deliver Exceptional Service: Provide professional and courteous service to all guests,...

  • Seasonal Guest Services Team Member

    1 week ago

    Chicago, United States Chicago Children's Museum Full time

    About Chicago Children's Museum: Chicago Children's Museum is committed to improving children's lives by creating a community where play and learning connect. We embrace creativity and collaboration, we never stop learning, and we remember to stop and play along the way. Chicago Children's Museum staff is a dedicated group of curious individuals who embrace...

  • Seasonal Guest Services Team Member

    4 months ago

    Chicago, United States Chicago Children's Museum Full time

    About Chicago Children's Museum: Chicago Children's Museum is committed to improving children's lives by creating a community where play and learning connect. We embrace creativity and collaboration, we never stop learning, and we remember to stop and play along the way. Chicago Children's Museum staff is a dedicated group of curious individuals who embrace...

  • Seasonal Guest Services Team Member

    4 days ago

    Chicago, Illinois, United States Chicago Children's Museum Full time

    About Chicago Children's MuseumChicago Children's Museum is a dynamic organization dedicated to creating a community where play and learning connect. We foster a culture of creativity, collaboration, and continuous learning, where every employee is empowered to reach their potential and make a meaningful impact.Job SummaryThe Seasonal Guest Services Team...

Guest Services Team Leader

4 months ago

Chicago, United States At Your Service, LLC Full time

**Guest Service Team Leader**

**_ Part time / Evening and weekends availability required_**

Multiple venue locations:

- United Center
- Guaranteed Rate Field

**General Responsibilities**:
Provide guests with a safe, comfortable, and enjoyable environment to view events at the United Center and Guaranteed Rate Field through knowledge of available guest services and facility familiarization. Provide supervision, support, and motivation to an event team of 20-25 Guest Service Representatives during events.

**Demonstrated Skills**:

- Ability to follow directions
- Ability to give direction to team members in a clear and understandable manner
- Ability multitask and make decisions using sound judgement
- Consistent high level of customer service in a fast-paced environment
- Approachable, friendly, and articulate
- Self-motivator with a positive attitude
- Ability to work effectively on a team
- Ability to adhere to scheduling methods and procedures
- Punctual, proactive, and accountable

**Essential Duties**:

- Promote family atmosphere, guest enjoyment and safety
- Motivate and coach event staff to fulfill job responsibilities
- Assist the manager on duty in the resolution of guest concerns
- Knowledge of all venue amenities/services provided, the venue policies/procedures including evacuation
- Knowledge of company policies and procedures
- Communicate event and staff activity to manager on duty
- Provide company reports and documents regarding incidents when necessary
- Assign company equipment or keys when needed to employee for a designated area
- Assist in the administration of ongoing Guest Service department training including AYS New Hire Orientation
- Actively participation in company and facility incentive and reward programs
- Actively promote company values, including equality, diversity, and inclusion
- Miscellaneous operational (day of event) duties as directed

***Qualifications**:
To perform the job successfully, the Team Leader must be able to perform each essential duty satisfactorily.
- Must be 20 years of age or older
- Must have a minimum of 2 years of supervisory experience
- Must have a minimum of 2 years of direct customer service experience
- Must have excellent leadership and team management skills
- Must be energetic and willing to motivate event staff
- Must be available to work evening and weekend hours. Report times typically start at 4:30pm on weekdays and any time on weekend days.
- Must be able to stand and walk for a minimum of 5 hours
- Ability to lift up to 25 lbs
- Must be punctual and able to comply with attendance standards
- Must be willing and able to comply with all grooming and uniform standards. Extreme hair color, extreme facial piercings, and facial or offensive tattoos are not allowed

**Additional Information**:

- Starting Pay Rate = $19 per hour
- Average hours will not exceed 20 hours per week

Brand: At Your Service, LLC

Address: 1901 West Madison St. Chicago, IL - 60612

Property Description: United Center

Property Number: 1