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Direct Support Professional

4 months ago

Winchester, United States NW WORKS INC. Full time

**NW Works Mission**:
Our mission is to empower adults with disabilities and individuals with barriers to employment to build skills and secure and sustain meaningful employment.

**Job Summary**:
Our Therapeutic Direct Support Professionals make a difference in the daily lives of the individuals that we serve. The TDSP will support, coach, and work with individuals with developmental and/or physical disabilities following a daily curriculum of activities. The TDSP will write daily case notes, and report any significant changes to the Therapeutic Administrator of that client as assigned to the individual. TDSP’s may be involved in community and/or outdoor activities with individuals served.

**Essential Functions (Center Based)**

In conjunction with Therapeutic Program Administrator(s), the Therapeutic Direct Support Professional (TDSP) assists with coordinating and implementing daily activities for program participants.
- Provide ongoing direct supervision of all individuals in the program, including their concerns and needs which will be handled in a timely, orderly, caring and safe manner with an emphasis on quality. Management will be made aware of problems and issues in a timely manner.
- Monitors and documents productivity, engagement, and support needed to address goals outlined in the individual’s specific person-centered plan.
- Ensures that all individuals are treated with dignity, respect, and provided with choice and opportunities to meet their individualized goals.

**Essential Functions (Community Based)**
- Assist with coordinating and implementing daily activities for the program recipients predominantly in Community based settings.
- Provides oversight, training, programming and support with program participants as needed to include transportation, advocacy, skill building and work activity.
- Monitors and documents productivity, engagement, and support needed to address goals outlined in the individual's specific person-centered plan.
- Ensures that all individuals are treated with dignity, respect, and provided with ample opportunities to meet their individualized goals.
- Provides a safe and secure environment at the assigned work location communicating with business representatives of the employer
- Works with a team of Direct Support Professionals as well as Therapeutic Program Administrators to establish a professional and supportive treatment team.
- Establishes rapport across departments to ensure a therapeutic environment.
- Communicates in team meetings to develop and enhance client experience through services.
- Networks in the community to develop opportunities for individuals in community-based settings.
- Obtains feedback from individuals and stakeholders, as appropriate on satisfaction to further enhance service provision.

**Service Delivery**:

- Provides oversight, training, programming and support with program participants as needed to include transportation, advocacy, skill building and general activities of daily living.
- Coordinates with staff as appropriate the provision of community-based activities as well as supports individuals to navigate and further understand their community.
- Participates in relevant and required trainings as assigned to meet licensing and accreditation mandates.
- Observes individuals for changes in behavior and health to ensure therapeutic care is provided and that the treatment team is notified.
- Responsible for being knowledgeable and familiar with basic instructional techniques, special accommodations and individualized procedures in order to maximize an individual’s success.

**Reporting**:

- Assists with Person Centered Planning, production and day activities and maintains accurate time records and related daily documentation for individuals served.
- Documents and reports incidents and observations pertaining to behavioral or health changes of individuals to supervisor in appropriate time-frames.
- Ensures that client documentation aligns with regulatory guidelines and is completed following NW Works documentation procedure timeline.
- Tracks and reports data supporting Individual skill building that pertain to outcomes and objectives in a person-centered plan.
- Acts as a professional representative of NW Works in all interactions with internal and external stakeholders.

**Knowledge, Skills and Abilities**:

- Strong organizational skills.
- Thorough documentation skills
- Effectively communicates with people in potentially stressful situations.
- Strong quantitative skills.
- Ability to work in a team environment.
- Meets all of the Department of Behavioral Health and Developmental Services Direct Support Professional Competencies as observed and documented by the Lead Direct Support Professional.
- Knowledge of Medicaid Waiver Services, Workforce Innovations and Opportunities Act, and the Department of Aging and Rehabilitation Services for individuals with developmental disabilities.
- Expectations for knowledge of and