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Patient Services Representative
3 months ago
Required Qualifications:
- Experience with medical insurance, referral processes, and benefit plans
- 1 year of recent experience working in an outpatient clinic or medical office setting
- Ability to read, understand, and respond to detailed oral and written instructions
Preferred Qualifications:
- 2+ years’ recent experience working as a Patient Service Representative
- Experience with CS-Link/Epic
- Understanding of medical terminology
Job Duties:
- Primary point of contact for patient relations in person and by phone
- Greet patients and assist in resolving patient concerns and escalating as appropriate
- Check patients in/out and collect co-payments, give receipts, and reconcile payments
- Verify patient demographics and insurance information in CS-Link/Epic
- Schedule appointments and complete patient registration
- Process and track referrals and authorizations for various insurance types
- Handle patient/provider correspondence
- Explains polices, procedures, or services to patients
- Sanitize workspace using provided supplies and following department guidelines
COVID-19 Vaccine (Facility Guideline):Required
**Job Type**: Contract
Pay: $19.64 - $22.00 per hour
Application Question(s):
- Epic, EMR
**Experience**:
- Patient Services Representative: 2 years (preferred)
- Medical terminology: 2 years (preferred)
- outpatient clinic or medical office setting: 2 years (preferred)
Work Location: On the road
