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At&t Customer Service Rep

4 months ago

Pembroke Pines, United States Pdc Florida Full time

We’re looking for a results-driven sales representative to actively seek out and engage customer prospects. You will provide complete and appropriate solutions for every customer in order to boost top-line revenue growth, customer acquisition levels and profitability.

**Responsibilities**
- Present, promote and sell products/services using solid arguments to existing and prospective customers
- Perform cost-benefit and needs analysis of existing/potential customers to meet their needs
- Establish, develop and maintain positive business and customer relationships
- Reach out to customer leads through cold calling
- Expedite the resolution of customer problems and complaints to maximize satisfaction
- Achieve agreed upon sales targets and outcomes within schedule
- Coordinate sales effort with team members and other departments
- Analyze the territory/market’s potential, track sales and status reports
- Supply management with reports on customer needs, problems, interests, competitive activities, and potential for new products and services.
- Keep abreast of best practices and promotional trends
- Continuously improve through feedback

**Skills**
- Proven work experience as a sales representative
- Familiarity with BRM and CRM practices along with ability to build productive business professional relationships
- Highly motivated and target driven with a proven track record in sales
- Excellent selling, communication and negotiation skills
- Prioritizing, time management and organizational skills
- Ability to create and deliver presentations tailored to the audience needs
- Relationship management skills and openness to feedback

Pay: $41,600.00 - $57,200.00 per year

**Benefits**:

- Flexible schedule
- Health insurance

Experience level:

- No experience needed

Weekly day range:

- Monday to Friday
- Weekends as needed

Work setting:

- In-person
- Office

**Experience**:

- Customer service: 1 year (preferred)

Ability to Relocate:

- Pembroke Pines, FL: Relocate before starting work (required)

Work Location: In person