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Part Time Member Service Representative
4 months ago
**Responsibilities**:
- Provide exceptional customer service to members inquiring about financial products and services
- Assist members with account inquiries, transactions, and problem resolution
- Identify opportunities to upsell or cross-sell products and services to meet member needs
- Process Teller transactions, including deposits, withdrawals, cash checks, and additional services as needed
- Conduct cash management activities accurately and efficiently
- Detect and prevent fraud through vigilant monitoring and reporting
**Experience**:
- Previous experience in a financial institution or related field preferred
- Proficiency in basic math skills for cash handling and transactions
- Knowledge of financial services products and regulations
- Strong communication skills with the ability to build relationships with members
- Experience in fraud prevention detection is a plus
This is a part-time position at our Pearland branch, Monday - Friday with rotating Saturdays at Main Office 9-1.
Closed every Sunday.
**Job Type**: Part-time
Pay: $16.50 - $23.00 per hour
Expected hours: 24 - 29.5 per week
**Benefits**:
- 401(k)
- 401(k) 6% Match
- Paid sick time
Experience level:
- 1 year
Physical setting:
- Office
Schedule:
- Monday to Friday
- Rotating shift
- Weekends as needed
Ability to Relocate:
- Pearland, TX 77584: Relocate before starting work (required)
Work Location: In person
