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Consumer Recruiter

4 months ago

Deerfield, United States Curion Full time

**Consumer Recruiter (Call Center)-Deerfield, IL**

At Curion, We Connect Brands to People. Our expertise and passionate pursuit of insights enable our clients to make informed decisions that drive meaningful impact. Our vision? Advancing the way brands connect to people to build a better future. Our core values: Integrity, Resiliency, Accountability, Curiosity, and Collaboration.

The Consumer Recruiter will work closely with the Recruiting Operations Team to ensure that all total respondent and

**Key Responsibilities**:

- Contact, screen, and schedule consumers daily to participate in research studies.
- Collaborate with the Recruiting team to ensure total respondent and quota goals are met.
- Assist in implementing and executing the recruiting phase of upcoming research studies.
- Update and maintain accurate participant records in the database.
- Maintain an organized and efficient system for scheduling participants and managing study logistics.
- Communicate with participants in a professional and courteous manner to ensure their satisfaction and compliance with study protocols.
- Provide regular updates to the Sr. Recruiting Manager regarding recruitment progress and potential issues.

**Job Qualifications**:

- Articulate, professional, and responsible
- Strong work ethic
- Strong customer service skills
- Well organized with exceptional communication (written and verbal) and interpersonal skills
- Ability to work independently
- Ability to multi-task and work in a very fast-paced environment
- Energetic social presence and persuasive nature; Naturally outgoing and self-motivated
- Tech savvy skills
- Demonstrate creative problem solving
- Mastered the ability to work autonomously and collaboratively
- Experience working in a market research call center or an outbound call center is a plus
- 1 to 2 years of market research experience or event staff is a plus
- Minimum 2 years of Customer Service experience
- Willing to regularly work early mornings, evenings, and weekends based on company needs
- Must have reliable transportation to get to and from work.
- Curion is committed to equal opportunity in the terms and conditions of employment for all employees and job applicants without regard to race, color, religion, sex, sexual orientation, age, gender identity or gender expression, national origin, disability or veteran status._

**About the company**

Curion specializes in delivering impactful insights to the world's top CPG companies, helping them develop winning, repeatedly purchased products. Curion’s deep data-driven product insights, sensory expertise, and state-of-the-art consumer centers enable them to uncover responses to critical client objectives. With over five decades of experience in the product testing industry, Curion is dedicated to guiding clients with their proprietary Product Experience and Performance (PXP) platform, connecting brands to consumers at every step. As an innovator in the industry, Curion recently developed a groundbreaking benchmarking product testing method, the Curion Score, which has become a trusted and sought after tool within the industry. As one of the largest product and consumer insights companies in the U.S., Curion has built a reputation for excellence and trust among the world's leading consumer brands. Curion’s commitment to innovation and expertise, coupled with a passion for delivering actionable insights, makes Curion a valuable partner for companies looking to develop and launch successful products.