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Customer Service Representative/teller I
4 months ago
**Citizens Savings Bank, a local Community Bank, is seeking to hire a Part Time Customer Service Representative/Teller I in our South Scranton Branch at 702 Cedar Ave, Scranton, PA 18505**
- **If you believe in the importance of working with a dedicated team committed to providing the best possible service then we want to hear from you**_
- _**Citizens Savings Bank is a locally owned and operated community bank headquartered in Clarks Summit, Pennsylvania. We have six branch offices located throughout Lackawanna, Monroe and Wayne County.**_
- _**At Citizens Savings Bank, our team of employees strives to touch the lives of the people we serve by providing outstanding and efficient customer service. We have built a team of knowledgeable and trained professionals who directly contribute to our continued success**_**.**
- **Job Benefits**:_
We offer a competitive salary, 401K Plan with a match, vacation, paid volunteer time, Aflac and more.
- **Job Summary**_
- **As a part time Customer Service Representative/Teller, your primary responsibilities will include**:_
- _Welcoming customers and establishing a professional relationship with them._
- _Processing customer transactions accurately and efficiently while balancing a cash drawer daily and performing platform-based transactions._
- _Expand and increase customer relationships through selling and referring techniques._
- _Adhering to all operational, security, risk and regulatory policies and procedures._
- **Qualifications**:_
- High School diploma or equivalent required;
- 1 year of cash handling with superior sales and customer service experience; formal new accounts training preferred or an equivalent combination of education and/or experience (including military experience) may be considered.
- Excellent customer service/relationship building skills, attentiveness, information retention, tact and diplomacy in dealing with both customer and employees
- Familiarity with financial institutions product and services and their corresponding regulations
- Relies on experience and judgment to plan and accomplish goals
- Detail oriented, good organizational skills and high degree of accuracy
- Ability to perform a variety of duties, often changing from one desk to another of a different nature without loss of efficiency or composure
- Ability to influence people, motivate, convince or negotiate
- Strong verbal and written communication skills in English
- Proficient reading and mathematical skills
**Location**:
The position will be located at 702 Cedar Ave, Scranton PA 18505.
**Job Hours**:
**To be considered for this position, you must at least meet the basic qualifications.**
Citizens Savings Bank
Human Resources Department
500 S. State Street
Clarks Summit, PA 18411
Citizens Savings Bank is an Equal Opportunity Employer and provides equal opportunity to qualified persons regardless of age, race, color, religion, sex, sexual orientation, gender identity, national origin, genetic information, disability, protected veteran’s status or any other status or condition protected by law.
Minority/Female/Disabled/Veteran/Gender Identity/Sexual Orientation
Member FDIC
**Job Type**: Part-time
Expected hours: No more than 29 per week
**Benefits**:
- 401(k) 5% Match
- Opportunities for advancement
- Paid time off
- Profit sharing
- Referral program
- Volunteer time off
- Wellness program
Experience level:
- 1 year
Schedule:
- Day shift
- Monday to Friday
- Weekends as needed
**Experience**:
- Cash handling: 1 year (required)
- Banking: 1 year (required)
- Customer service: 1 year (required)
Ability to Commute:
- Scranton, PA 18505 (required)
Ability to Relocate:
- Scranton, PA 18505: Relocate before starting work (required)
Work Location: In person