Current jobs related to Front Desk Agent - Houston - Americas Hospitality Group

  • Front Desk Agent

    1 week ago

    Houston, United States Pyramid Global Hospitality Full time

    Houston Marriott Westchase Hotel is looking for Experienced Front Desk Agents. About Us: At Pyramid Global Hospitality, we believe in the power of our team members. We value, support, and recognize the unique contributions of each individual. By fost Front Desk, Agent, Hospitality, Hotel, Support

  • Front Desk Agent

    1 day ago

    Houston, Texas, United States GPI Real Estate Management Full time

    Job SummaryWe are seeking a highly skilled and customer-focused Front Desk Agent to join our team at GPI Real Estate Management. As a Front Desk Agent, you will be the first point of contact for our guests and will be responsible for providing exceptional customer service, managing guest check-ins and check-outs, and ensuring a smooth and efficient front...

  • Front Desk Agent

    1 week ago

    Houston, Texas, United States Sage Hospitality Full time

    About UsC. Baldwin, a Curio Collection by Hilton hotel, is a luxury hotel that celebrates the trailblazing spirit of women in Texas. Our hotel boasts 354 rooms, 14,000 square feet of meeting space, a signature restaurant, Rosalie, and a hidden speakeasy.Job OverviewWe are seeking a Front Desk Agent/PBX Operator to join our exceptional guest service team. As...

  • Front Desk Agent

    7 days ago

    Houston, United States Pyramid Global Hospitality Full time

    Property About Us At Pyramid Global Hospitality, people come first. As a company that values its employees, Pyramid Global Hospitality is dedicated to creating a supportive and inclusive work environment that fosters diversity, growth, development, and wellbeing. Our commitment to a People First culture is reflected in our approach to employee development,...

  • Front Desk Agent

    3 days ago

    Houston, United States Pyramid Global Hospitality Full time

    Property About Us At Pyramid Global Hospitality, people come first. As a company that values its employees, Pyramid Global Hospitality is dedicated to creating a supportive and inclusive work environment that fosters diversity, growth, development, and wellbeing. Our commitment to a People First culture is reflected in our approach to employee development,...

  • Hotel Front Desk Agent

    2 months ago

    Houston, United States Sheraton Houston Airport Full time

    Description We're looking for a positive and professional hotel front desk agent to deliver an exceptional experience to every guest at our hotel. You'll welcome guests, manage their information, distribute their keys and room assignments, and answer any general inquiries to ensure they have an excellent stay with us. The ideal candidate has brilliant...

  • Front Desk Agent Westin

    4 months ago

    Houston, United States The Westin Full time

    Overview: Front Desk Agent A Front Desk Agent is responsible for welcoming and providing friendly service to guests. Responsibilities: Consistently deliver positive, courteous and professional guest service in all interactions with guests, visitors, vendors and fellow employees Register arriving guests by completing appropriate paperwork and obtaining...

  • Hotel Front Desk Agent

    2 months ago

    Houston, United States Sheraton Houston Airport Full time

    Job DescriptionJob DescriptionWe’re looking for a positive and professional hotel front desk agent to deliver an exceptional experience to every guest at our hotel. You’ll welcome guests, manage their information, distribute their keys and room assignments, and answer any general inquiries to ensure they have an excellent stay with us. The ideal...

  • Front Desk Representative

    7 days ago

    Houston, Texas, United States Marriott Full time

    Job SummaryWe are seeking a skilled and dedicated Front Desk Agent to join our team at Marriott Marquis Houston. As a Front Desk Agent, you will be responsible for providing exceptional guest service, ensuring a smooth and memorable experience for our guests.Key ResponsibilitiesProcess guest requests and resolve issues in a timely and professional...

  • Front Desk Representative

    1 week ago

    Houston, Texas, United States Crescent Services Full time

    {"title": "Front Desk Agent", "description": "Join Our Team at Blossom Hotel HoustonWe are seeking a skilled Front Desk Agent to join our team at Blossom Hotel Houston, a luxury property located in the heart of Bayou City. As a Front Desk Agent, you will be the first point of contact for our guests, providing exceptional customer service and ensuring a...

  • Hotel Front Desk Agent

    2 months ago

    Houston, United States Houston Marriott Westchase Full time

    About Us: At Pyramid Global Hospitality, people come first. As a company that values its employees, Pyramid Global Hospitality is dedicated to creating a supportive and inclusive work environment that fosters diversity, growth, development, and wellbeing. Our commitment to a People First culture is reflected in our approach to employee development, employee...

  • Front Desk Agent

    4 months ago

    Houston, United States The Westin Houston Downtown Full time

    The Front Desk Agent is responsible for providing attentive, courteous and efficient service to all guests during check-in, throughout their stay, and at checkout, while maximizing room revenue and occupancy.Qualification StandardsEducation & Experience: College course work in related field helpful. Experience in a hotel or related field preferred. High...

  • Front Desk Representative

    5 days ago

    Houston, Texas, United States Marriott Full time

    Job SummaryWe are seeking a skilled and dedicated Front Desk Agent to join our team at Marriott Marquis Houston. As a Front Desk Agent, you will be responsible for providing exceptional guest service, ensuring a smooth and memorable experience for our guests.Key ResponsibilitiesProcess guest arrivals and departures, ensuring accurate and efficient check-in...

  • Front Desk Representative

    2 days ago

    Houston, Texas, United States Driftwood Hospitality Management Full time

    Front Desk Agent Job DescriptionWe are seeking a skilled and friendly Front Desk Agent to join our team at Driftwood Hospitality Management. As a Front Desk Agent, you will be the first point of contact for our guests and will be responsible for providing exceptional customer service.Key Responsibilities:Provide a warm and welcoming experience for our...

  • Front Desk Representative

    4 days ago

    Houston, Texas, United States HEI Hotels & Resorts Full time

    Job SummaryWe are seeking a highly skilled and customer-focused Front Desk Agent to join our team at The Moran Hotel. As a Front Desk Agent, you will be responsible for providing exceptional service to our guests, ensuring their stay is comfortable and memorable.Key ResponsibilitiesGreet guests warmly and efficiently, using a positive and clear speaking...

  • Front Desk Representative

    3 weeks ago

    Houston, Texas, United States Hampton Inn Homewood Suites Houston Downtown Full time

    Job SummaryWe are seeking a highly skilled and customer-focused Front Desk Agent to join our team at Hampton Inn / Homewood Suites Houston Downtown. As a Front Desk Agent, you will be responsible for providing exceptional guest service, ensuring a seamless and enjoyable experience for our guests.Key Responsibilities:Guest Check-in/Check-out: Welcome and...

  • Front Desk Representative

    3 weeks ago

    Houston, Texas, United States Hampton Inn Homewood Suites Houston Downtown Full time

    Job SummaryWe are seeking a highly skilled and customer-focused Front Desk Agent to join our team at Hampton Inn / Homewood Suites Houston Downtown. As a Front Desk Agent, you will be responsible for providing exceptional guest service, ensuring a seamless and enjoyable experience for our guests.Key ResponsibilitiesGuest Check-in/Check-out: Welcome and...

  • Front Desk Agent FullTimePartTime

    3 weeks ago

    Houston, United States Hampton Inn Homewood Suites Houston Downtown Full time

    Job Description Job Title: Front Desk Clerk/Guest Service Agent Responsible for providing quality guest service as it pertains to all front office operations including but not limited to checking in/out of hotel guests; phone/PBX operations, mail/message service, hotel reservations, concierge services etc. in a professional and hospitable manner. Essential...

  • Front Desk Representative

    3 weeks ago

    Houston, Texas, United States Hampton Inn Homewood Suites Houston Downtown Full time

    Job SummaryWe are seeking a highly skilled and customer-focused Front Desk Agent to join our team at Hampton Inn / Homewood Suites Houston Downtown. As a Front Desk Agent, you will be responsible for providing exceptional guest service, ensuring a seamless and enjoyable experience for our guests.Key ResponsibilitiesGuest Check-in/Check-out: Welcome and...

  • Front Desk Representative

    2 weeks ago

    Houston, Texas, United States Westmont Group Full time

    Job SummaryWe are seeking a highly skilled and customer-focused Front Desk Agent to join our team at Westmont Group. As a Front Desk Agent, you will be the first point of contact for our guests and will be responsible for providing exceptional service and ensuring a seamless experience for all visitors.Key ResponsibilitiesGuest Registration: Register guests...

Front Desk Agent

4 months ago

Houston, United States Americas Hospitality Group Full time

Americas Hospitality Group (AHG) is a premier luxury service provider that offers exceptional Concierge, Valet, Security, Cleaning, and Car Wash services to high-end residential and commercial properties. With a foundation built on integrity, innovation, and discipline, we are dedicated to crafting unparalleled guest experiences and delivering industry-leading service.

At AHG, we are passionate about blending cutting-edge technology with a genuine love for the art of hospitality. Our team of highly trained professionals is committed to anticipating and exceeding the needs of our clients, ensuring that every interaction is marked by consistency, warmth, and attention to detail. We set ourselves apart by our unwavering dedication to creating truly memorable experiences for our guests.

We are a team of caring, dedicated, and detail-oriented individuals who thrive on delivering exceptional service. Our employees approach every new challenge with enthusiasm and a focus on building strong, lasting relationships with our clients and partners. Our guiding principles create an open and collaborative culture where we continuously improve and innovate to redefine the luxury hospitality industry.

Did you know that AHG started out as a luxury car wash service called Waves Amèricas back in 2015? Our founder, Oscar Onyekwum, had a vision for delivering exceptional car care, and that's how our journey began. As we grew, we realized that our passion for luxury service extended far beyond the world of automobiles, leading to the creation of Americas Hospitality Group. Today, we are excited about the future and the opportunity to keep pushing the boundaries of what's possible in the luxury service industry.

**What you get to do**:
Americas Hospitality Group is looking for a friendly and professional Concierge to join our Team This is a customer service-focused role, where you will be liaising with residents providing generic receptionist duties with a focus on resident satisfaction.

**Key Responsibilities**:

- Assist the residents, guests, and visitors with reasonable job tasks and individual requests to be dealt with efficiently whilst maintaining reception cover.
- To ensure that the highest levels of customer care and service are maintained at all times.
- Deal effectively with complaints, take the
- Correct action and remain courteous.
- Ensure effective security of residents and the building at all times including manning any CCTV and aiding the smooth running of car parking facilities.
- Taking appropriate action in the event of an emergency and immediately advising your manager.
- Responsible for all deliveries to the main reception desk, receiving and safekeeping of all parcels/registered mail.

**What you will bring to the team**:

- Minimum of 1 year of face-to-face customer service in the hospitality industry or property management, preferably in an upscale hotel, retail, or fine dining.
- Ability to work independently in the absence of direct supervision.
- Ability to communicate clearly and concisely in both oral and written communication.
- Ability to work cooperatively with residential management, co-workers, contractors, and a diverse group of residents, homeowners, and guests.
- Ability to interact professionally and humbly with all residents, guests, and contractors.
- Ability to exercise good judgment, take appropriate initiative, demonstrate flexibility, and respond quickly to changing situations and business needs.
- Ability to adhere to AHG's dress code, code of conduct, and all employee policies.
- Ability to work in a dynamic office environment with the potential for rapid changes in deadlines and priorities.

**Reports to**:Office Manager

**Job Level**:Entry

**Total Rewards and Benefits**

The actual offer, reflecting the total compensation package and benefits, will be at the company’s sole discretion and determined by a myriad of factors including, but not limited to, years of experience, depth of experience, and other relevant business considerations.

**Job Types**: Full-time, Part-time

Pay: Up to $13.00 per hour

Expected hours: 16 - 40 per week

Schedule:

- 8 hour shift
- Overnight shift
- Weekends as needed
- Weekends only

**Experience**:

- Customer service: 1 year (required)

Ability to Relocate:

- Houston, TX: Relocate before starting work (required)

Work Location: In person