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Client Care Specialist
4 months ago
Hi there We are looking for a Client Care Specialist to join our Team. Throw Me A Bone is a multi-unit, full-service pet care provider with 40 employees.
We are proud to offer a wide range of pet care services (Daycare, Boarding, Grooming & Training) in the Midtown West, Hudson Yards and Downtown Brooklyn neighborhoods.
Our clients expect, and deserve, a premium service and consistency from our entire Team so they can trust those who are caring for their pets. We pride ourselves on being able to maintain our excellent reputation for the past 15 years.
We are looking for an experienced, team oriented, client service driven individual who understands the role this person plays as the "face" of Throw Me A Bone. Our client care team is essential to the daily success of our business. And their ability to uphold the positive presentation and efficient skills to ensure scheduling and communication success are extremely valued.
Role Requirements:
- Reliability
- Attention to detail
- Enthusiasm, energy and a positive attitude
- A strong desire to educate and build solid relationships with clients
- Excellent communication skills
- Team Mindset
- Minimum 1-2 years of Customer Service Experience
- Pet Care Experience is preferred, but not required
What we offer:
- Generous employee pet discount
- Opportunity for personal, professional and financial growth
- Respect of a work/life balance
- Paid Time Off
- Bonus Pay