Dispatcher/csr

3 months ago


Apache Junction, United States Phoenix Metro Towing Full time

**Experienced Dispatcher - Towing Company**

**Location: Apache Junction, AZ**

**Responsibilities**:

- Answer and manage incoming calls for towing services and impounds using a multi-line phone system
- Dispatch calls to drivers efficiently and accurately
- Provide accurate ETAs to customers and clients
- Perform data entry and maintain accurate records
- Assist with vehicle releases during business hours
- Supervise and communicate effectively with a team of drivers

**Requirements**:

- Minimum of 2 years of dispatching experience
- Proficient in using a multi-line phone system
- Excellent customer service and communication skills
- Strong organizational and multitasking abilities
- Knowledge of the Phoenix Metropolitan Area and East Valley
- Some supervisory experience preferred

**What We Offer**:

- Full-time daytime schedule (Monday-Saturday)
- Competitive hourly pay ($16.50-$18.00 per hour, based on experience)
- Flexible time off
- Paid vacation after one year of employment
- Health and dental benefits after 90 days of full-time employment
- Performance and wage review after 90 days of employment

**Additional Information**:
If you have the experience and skills required for this position and are ready to join a dynamic team in the towing industry, we encourage you to apply

**Job Types**: Full-time, Part-time

Pay: $18.00 - $20.00 per hour

Expected hours: 40 - 45 per week

**Benefits**:

- Dental insurance
- Flexible schedule
- Health insurance
- Paid time off
- Vision insurance

Schedule:

- 10 hour shift
- 8 hour shift
- Day shift
- Weekends as needed

Application Question(s):
**Experience**:

- Dispatching: 2 years (required)

Ability to Relocate:

- Apache Junction, AZ 85120: Relocate before starting work (required)

Work Location: In person