Dispatcher/csr
3 months ago
**Experienced Dispatcher - Towing Company**
**Location: Apache Junction, AZ**
**Responsibilities**:
- Answer and manage incoming calls for towing services and impounds using a multi-line phone system
- Dispatch calls to drivers efficiently and accurately
- Provide accurate ETAs to customers and clients
- Perform data entry and maintain accurate records
- Assist with vehicle releases during business hours
- Supervise and communicate effectively with a team of drivers
**Requirements**:
- Minimum of 2 years of dispatching experience
- Proficient in using a multi-line phone system
- Excellent customer service and communication skills
- Strong organizational and multitasking abilities
- Knowledge of the Phoenix Metropolitan Area and East Valley
- Some supervisory experience preferred
**What We Offer**:
- Full-time daytime schedule (Monday-Saturday)
- Competitive hourly pay ($16.50-$18.00 per hour, based on experience)
- Flexible time off
- Paid vacation after one year of employment
- Health and dental benefits after 90 days of full-time employment
- Performance and wage review after 90 days of employment
**Additional Information**:
If you have the experience and skills required for this position and are ready to join a dynamic team in the towing industry, we encourage you to apply
**Job Types**: Full-time, Part-time
Pay: $18.00 - $20.00 per hour
Expected hours: 40 - 45 per week
**Benefits**:
- Dental insurance
- Flexible schedule
- Health insurance
- Paid time off
- Vision insurance
Schedule:
- 10 hour shift
- 8 hour shift
- Day shift
- Weekends as needed
Application Question(s):
**Experience**:
- Dispatching: 2 years (required)
Ability to Relocate:
- Apache Junction, AZ 85120: Relocate before starting work (required)
Work Location: In person