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Floral Customer Service Rep

4 months ago

North Chesterfield, United States Cross Creek Nursery Full time

**Floral Customer Service Rep**

**Reports to**: Wendy Morton (Floral Manager)

**Hours**: 2-3 days a week from 8AM to 5PM (extra hours during holiday weeks required.)

**Responsibilities**:

- Answer all florist phone calls.
- Process all incoming orders in a timely manner for that day.
- Confirm all deliveries daily.
- Work longer hours during holidays (Christmas, Valentine's Day, Mother's Day, Thanksgiving)
- Reconcile floral statements.
- Process outgoing invoices/statements at the beginning of every month.
- File all paperwork.