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Warehouse Fulfillment Associate

4 months ago

New Castle, United States Simple Global Full time

**General Warehouse Associate**
Simple Global is an e-commerce solution provider that pairs cutting-edge technology with outstanding fulfillment services. By providing an integrated suite of software, logistics, and customer support, we help small and medium-sized e-commerce brands scale globally.

**Education**
- High school graduate or equivalent experience

**Skills Or Experience**
- Actively support team concepts and effectively communicate with team members
- Accurately follow directions, both written and verbal
- Maintain individual productivity and quality standards according to department requirements
- Focus and remain on task in a fast paced environment
- Remain flexible, overtime may be required depending on production needs
- Attention to detail

**Duties & Responsibilities**
- Receive and understand fulfillment orders to determine the type and quantity of items ordered by the customer
- Pick and pack merchandise
- Obtain storage location information from the merchandise database/ scanner to assist in locating the item
- Locate items in storage areas and compare the information on them with pick orders to ensure conformance
- Ascertain that all picked and packed items are properly recorded into the Simple Global WMS
- Arrange all incoming shipments in designated storage areas according to established protocols, using the company pallet jack
- Unpack returned merchandise, inspect package condition and assess paperwork sent in with return instructions for proper return procedures
- Inspect returned merchandise, checking for quality and condition of product to determine return category
- Receive merchandise, following all security and safety return procedures for each product type
- Identify critical distribution issues and report them to the team lead/supervisor
- Data entry as needed
- Maintain a safe and organized work environment at all times
- Other tasks as required to meet team goals

**Preferred Qualifications**
- 1-2 years of prior fulfillment, picking, packing, and returns or similar experience
- Knowledge of warehouse operating procedures and protocol
- Fluent verbal and written communication in English
- Prior experience in a distribution, warehouse, or other inventory handling environment
- Knowledge and ability to operate inventory control and related computer software

**Medical and dental insurance after 90 days**

**Benefits**:

- Health insurance
- Paid time off

Schedule:

- Monday to Friday

**Experience**:

- Warehouse experience: 1 year (required)

**Language**:

- English (required)

Shift availability:

- Day Shift (required)

Work Location: In person