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Retail Assistant Store Manager

4 months ago

Scottsdale, United States Consumer Cellular Full time

Retail Assistant Store Manager (240188)

**Job Summary**
The **Retail Assistant Store Manager** role requires meeting and exceeding expectations with overall store responsibility for store effectiveness and customer satisfaction. In order to do their jobs effectively, the Retail Assistant Store Manager must have excellent customer service skills, train and manage talent and the ability to lead and develop others. This role requires strong performance management and coaching skills to allow for ongoing development of their team members. This position will be responsible for managing both full and part time Mobile Advisors.

**Essential Functions**
- Manages all aspects of in-store execution within assigned store, including but not limited to: staffing of retail locations, retail shift scheduling and hours completion, active customer engagement, sales, merchandising, and inventory management.
- Establishes and maintains critical relationships with senior store and field leadership.
- Ensures and promotes strong relationships with the in-store team and field leadership to ensure communication continuity and adoption of all directives.
- Ensures employee satisfaction through progressive employee engagement.
- Manages performance in store to achieve all sales and customer service objectives.

**Supervisory or Management Responsibility/Decision Making Level**
- Works collaboratively with senior store and field sales leadership to achieve all company objectives.
- Participates in regular senior store leadership meetings.
- Provides regular reports to senior store leadership.
- Participates in and completes all required sales training personally and ensures all employees in store are fully trained at all times.
- Provides feedback on current store performance, derives plan of action for future progress, and ensures execution to that plan.
- Directly coaches and trains sales representatives within store.

**Minimum Education and/or Experience**
- High School Diploma required.
- 3-5 years training, sales, account management or related experience and 2+ years of retail management experience required.

**Requisite Abilities and/or Skills**
- Specialty Retail or Big Box management experience required.
- Proven record as a leader and department or store manager.
- Excellent communication skills both verbal and written.
- High level of business acumen.
- Proven ability to train and develop subordinates.
- Flexibility to work weekends and travel when required.
- Proven self-starter.
- Ability to incent and drive sales reps to perform and deliver client expectations.
- Must be proficient in all MS Office suite of products; Word, Excel, PowerPoint.

**Additional Job Requirements**
- Physical ability to perform tasks that may require prolonged bending, stooping, reaching, twisting, lifting, pushing, pulling, walking, standing and moving items.
- Requires the ability to move around the store, assist customers and maneuver merchandise when necessary.

**Pre-employment background check and drug screen is required.**

Primary Location: United States-Arizona-Scottsdale

Job: Retail Management

Schedule: Full-time

Travel: No

Job Posting: May 13, 2024

Unposting Date: May 19, 2024