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Customer Service Gate Agent

4 months ago

Avoca, United States Piedmont Airlines, Inc. Full time

We can’t wait to share our passion for aviation with you Join a team that works hard, cares for each other and offers plenty of opportunities to grow._

**Essential Duties**:

- Assist passengers in boarding and disembarking flights
- Monitor computerized passenger boarding
- Assist customers with special needs, including arranging for wheelchairs and unaccompanied minors
- Change customer flight itinerary and seat assignments as required
- Operate the Jetway
- Work as a team to provide excellent customer service and meet corporate objectives

**Job Qualifications and Competencies**:

- Successful completion of training course
- Ability to meet company goals and customer expectations in a high energy environment
- Effective communication skills
- Ability to organize, prioritize, and multitask

**Preferred Qualifications**:

- Previous airline experience
- Previous employment as a front-line customer service provider

**Work Environment**:

- Use of telephones, computers, and other office equipment
- All shifts including weekends, nights, holidays and/or irregular shifts

**Physical Requirements**:

- Frequent stooping, bending, kneeling, walking, standing, reaching, lifting, climbing up and down stairs
- Handle objects up to 70 pounds
- Assist passengers with disabilities, including, but not limited to, pushing wheelchairs
- Employment is contingent upon a valid driver’s license and clear driving record, 10-year Criminal History Records Check, and drug screen as required. We also require proof of high school or GED completion. Minimum 18 years of age._

Benefit package includes paid training, holiday pay, 401(k), vacation, and family travel on the American Airlines network. Medical and dental available.

**Starting Rate**:
$15.29/Hourly
- All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or veteran status._ _

Job Application Deadline:
June 6, 2024