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Server/host/hostess
4 months ago
**Job Title: Server/Host/Hostess**
**Company: Redbird**
**Location: Milwaukee, WI**
Do you enjoy providing exceptional customer service in a dynamic and fast-paced environment? Redbird, a renowned establishment in Milwaukee, is seeking a versatile and enthusiastic Server/Host/Hostess to join our team. As a Server/Host/Hostess at Redbird, you will play a key role in ensuring our guests have an outstanding dining experience from the moment they enter to the moment they leave.
**Responsibilities**:
- Greet and welcome guests warmly upon arrival
- Manage reservations and waitlists efficiently using our reservation system
- Escort guests to their tables and provide menus
- Assist guests with menu selections, making recommendations as needed
- Take and serve orders accurately and promptly
- Ensure guests are satisfied with their meals and address any issues or concerns
- Process payments and handle transactions
- Maintain a clean and organized dining area and workstation
- Collaborate with kitchen staff to ensure timely and accurate order delivery
- Assist with bussing tables and resetting them for new guests
- Uphold high standards of customer service and hospitality
- Follow all health and safety guidelines to ensure a safe dining environment
**Requirements**:
- Previous experience in a server or host/hostess role preferred
- Excellent communication and interpersonal skills
- Strong customer service skills with a friendly and approachable demeanor
- Ability to multitask and manage time effectively in a fast-paced environment
- Strong attention to detail and organizational skills
- Ability to stand for extended periods and carry heavy trays
- Flexibility to work varied shifts, including evenings, weekends, and holidays
- High school diploma or equivalent
**Benefits**:
- Competitive hourly wage plus tips
- Opportunities for career advancement within the company
- Employee discounts on meals
- Comprehensive benefits package, including health insurance and retirement plans
- Positive and supportive work environment
Pay: $19.00 - $22.00 per hour
**Benefits**:
- 401(k)
- 401(k) matching
- Dental insurance
- Employee assistance program
- Employee discount
- Health insurance
- Paid time off
- Vision insurance
Schedule:
- 8 hour shift
- Monday to Friday
Ability to Commute:
- Milwaukee, WI 53207 (preferred)
Work Location: In person