Current jobs related to Customer Service Representative I - Wheaton - DuPage County Health Department

  • Customer Service Representative

    4 days ago

    Wheaton, Illinois, United States Circle K Stores, Inc. Full time

    Customer Service RepresentativeWe are seeking a highly motivated and customer-focused individual to join our team as a Customer Service Representative. As a key member of our store team, you will be responsible for providing exceptional customer service, operating a cash register, and maintaining a clean and organized store environment.Key...

  • Customer Service Representative

    5 days ago

    Wheaton, Illinois, United States Circle K Stores, Inc. Full time

    Circle K Stores, Inc. is seeking a Customer Service Representative to join our team. As a Customer Service Representative, you will be responsible for providing excellent customer care, selling products, and working as part of a team to accomplish daily goals. Key responsibilities include greeting customers, running the register, and making purchase...

  • Customer Service Representative

    4 days ago

    Wheaton, Illinois, United States Circle K Stores, Inc. Full time

    Circle K Stores, Inc. is seeking a Customer Service Representative to join our team. As a Customer Service Representative, you will be responsible for providing excellent customer care, selling products, and working as part of a team to accomplish daily goals. Key responsibilities include greeting customers, running the register, and making purchase...

  • Customer Service Representative

    7 days ago

    Wheaton, Illinois, United States Crossway Full time

    {"Job Title": "Customer Service Representative", "Job Description": "Job SummaryWe are seeking a highly skilled and customer-focused Customer Service Representative to join our team at Crossway. As a key member of our customer service team, you will be responsible for providing exceptional service to our customers, resolving their inquiries and issues in a...

  • Customer Service Representative

    3 weeks ago

    Wheaton, Illinois, United States DuPage Credit Union Full time

    Job OverviewBecome a valued member of DuPage Credit Union as a full-time Customer Service Representative.We are on the lookout for motivated individuals to join our team, with a work schedule that includes weekdays and select Saturdays.For over six decades, DuPage Credit Union has been a vital source of financial assistance for our community. This is your...

  • Customer Service Representative

    4 months ago

    Wheaton, United States Planet Fitness Full time

    Job DescriptionJob DescriptionWe are seeking a Customer Service Representative to join our team!Please watch this video to get an understanding of the expectations of the job to ensure this is the right fit for you. Why you should join Planet Fitness:Great growth opportunities - we are a dynamic and growing companySet ScheduleMedical, Dental and Vision...

  • Customer Service Representative

    2 weeks ago

    Wheaton, United States Planet Fitness Full time

    Benefits: 401(k) 401(k) matching Dental insurance Employee discounts Health insurance Opportunity for advancement Profit sharing Training & development Vision insurance Wellness resources We are seeking a Customer Service Representative to join our team! Please watch this video to get an understanding of the expectations of the job to ensure this is the...

  • Customer Service Representative

    2 weeks ago

    Wheaton, Illinois, United States Circle K Stores, Inc. Full time

    About the Role:We are seeking a highly motivated and customer-focused individual to join our team as a Customer Service Representative. As a key member of our retail team, you will be responsible for providing exceptional customer service, operating a cash register, and maintaining a clean and organized store environment.Key Responsibilities:Greet customers...

  • Customer Service Representative

    4 days ago

    Wheaton, Illinois, United States The Auto Club Group Full time

    About the RoleWe are seeking a highly skilled and customer-focused Customer Service Representative to join our team at The Auto Club Group. As a key member of our branch team, you will be responsible for providing exceptional service to our members, promoting our products and services, and contributing to the success of our organization.Key...

  • Customer Service Representative

    5 days ago

    Wheaton, Illinois, United States DuPage County Health Department Full time

    Job SummaryWe are seeking a highly skilled and customer-focused individual to join our team as a Customer Service Representative at the DuPage County Health Department. In this role, you will provide exceptional service to our clients, ensuring their needs are met with professionalism and efficiency.Key ResponsibilitiesProvide general and specific...

  • Customer Service Representative

    3 hours ago

    Wheaton, Illinois, United States DuPage County Health Department Full time

    Job SummaryWe are seeking a highly skilled and customer-focused individual to join our team as a Customer Service Representative at the DuPage County Health Department. In this role, you will provide exceptional service to our clients, ensuring their needs are met with professionalism and efficiency.Key ResponsibilitiesProvide general and specific...

  • Customer Service Representative

    1 week ago

    Wheaton, Illinois, United States DuPage County Health Department Full time

    Job SummaryWe are seeking a highly skilled and customer-focused Customer Service Representative to join our team at the DuPage County Health Department. As a key member of our team, you will be responsible for providing exceptional customer service to our clients, responding to inquiries, and resolving issues in a timely and professional manner.Key...

  • Customer Service Representative

    2 weeks ago

    Wheaton, Illinois, United States Life Care Full time

    Job SummaryLife Care is seeking a highly skilled and organized Front Desk Receptionist to join our team. As a key member of our front office staff, you will be responsible for providing exceptional customer service and administrative support to our residents, staff, and guests.Key Responsibilities:Customer Service: Greet and assist residents, guests, and...

  • Overnight Customer Service Representative

    4 months ago

    Wheaton, United States Planet Fitness Full time

    Job DescriptionJob DescriptionWe are seeking a Customer Service Representative to join our team!Please watch this video to get an understanding of the expectations of the job to ensure this is the right fit for you.Why you should join Planet Fitness:Great growth opportunities - we are a dynamic and growing companySet ScheduleMedical, Dental and Vision...

  • Customer Service Representative

    3 weeks ago

    Wheaton, Illinois, United States Domino's Pizza LLC Full time

    Job Title: Customer Service Representative & Pizza MakerAt Domino's Pizza LLC, we are seeking a skilled Customer Service Representative & Pizza Maker to join our team. As a key member of our team, you will be responsible for:Providing exceptional customer service over the phone and at the register, ensuring a positive experience for every customer.Preparing...

  • Licensed Customer Service Representative

    3 days ago

    Wheaton, Illinois, United States VetJobs Full time

    Job DescriptionOverviewVetJobs is seeking a highly skilled Licensed Customer Service Representative to join our team. As a key member of our organization, you will be responsible for providing exceptional customer service to our members, promoting ACG products and services, and participating in office events to drive revenue growth.Key...

  • Customer Service Representative

    5 days ago

    Wheaton-Glenmont, Maryland, United States Critical Connection, inc Full time

    Job SummaryWe are seeking a highly motivated and customer-focused individual to join our team as a Customer Service Representative. In this role, you will be responsible for providing exceptional customer service and support to our clients, ensuring their needs are met and exceeded.Key Responsibilities:Respond to customer inquiries and resolve issues in a...

  • Customer Service Representative

    6 days ago

    Wheaton-Glenmont, Maryland, United States Critical Connection, inc Full time

    Job SummaryWe are seeking a highly motivated and customer-focused individual to join our team as a Customer Service Representative. In this role, you will be responsible for providing exceptional customer service and support to our clients, ensuring their needs are met and exceeded.Key Responsibilities:Respond to customer inquiries and resolve issues in a...

  • Customer Service Representative

    6 days ago

    Wheaton-Glenmont, Maryland, United States Critical Connection, inc Full time

    Job SummaryWe are seeking a highly motivated and customer-focused individual to join our team as a Customer Service Representative. In this role, you will be responsible for providing exceptional customer service and support to our clients, ensuring their needs are met and exceeded.Key Responsibilities:Respond to customer inquiries and resolve issues in a...

  • Customer Service Representative

    3 weeks ago

    Wheaton, Illinois, United States PCRK Group Full time

    PCRK Group is seeking a Part-Time Customer Service Representative. PCRK Group is excited to announce openings for entry-level positions focused on enhancing customer engagement. In this role, you will contribute to sales growth through membership promotions, service improvements, and retail transactions. We are looking for enthusiastic individuals who are...

Customer Service Representative I

4 months ago

Wheaton, United States DuPage County Health Department Full time

Do you like a variety in your work and enjoy working with the public? We are looking for a new team member to join our team as Customer Service Representative, at our Central Public Health Center in Wheaton. In this role, you will be providing front desk services to Health Department clients. You will be preparing and gathering relevant paperwork and data to identify the requested need of the client and providing rapid and accurate screening and referrals. Some traveling is required at times to cover the other public centers as needed.

This position is located at our Central Public Health Center, located in Wheaton. Flexibility to travel to other centers, to assist with coverage as needed, is required. The hours are Monday and Friday from 8:00 am until 4:30 pm. Tuesday, Wednesday and Thursday from 8:00 am until 7:00 pm. Rotating shifts required to cover mid or evening hours.

The starting pay for this position is $15.77 per hour (May increase depending on experience)

As a full-time DuPage County employee, you will be eligible for our full comprehensive benefit package which includes: 12 Paid Holidays per year, Paid Vacation days and Personal days along with paid sick time. Health Insurance through Blue Cross and Blue Shield as well as Dental and Vision Insurance. A prescription plan, a flexible spending account and Disability Insurance, an IMRF Retirement Account (Pension), and additional Supplemental Insurance. We are also a qualifying employer under the Public Service Loan Forgiveness Program, and we offer Tuition Reimbursement.
- Provides general and specific information regarding departmental policies, procedures and programs to the public.
- Conducts pre-screening activities; directs individuals to the proper location, resource and/or staff.
- Checks in customers; schedules follow-up appointments; collects various methods of payment including cash, check and credit card transactions.
- Notifies staff promptly when an individual arrives for an appointment; updates client electronic charts and files.
- Answers phones; receives and/or identifies and resolves complaints in accordance with department policies, practices and procedures and standards.
- Screens for eligibility for programs or services; listens and responds to client’s concerns and questions in order to complete the intake process; gathers basic information from the caller including demographics to begin intake process.
- Processes incoming and outgoing calls through the operations of a call distribution center; provides general information to County residents/clients in response to direct inquiries regarding services, locations and other matters, or refers questions to appropriate parties.
- Compiles data on number of calls, follow-up calls, and source referrals for review by supervisor; schedules appointments; answers TDD calls; operates a personal computer.
- Maintains confidentiality of privileged information and adheres to patient privacy laws.
- Adheres to department guidelines for attendance and punctuality.
- Maintains required training, licensure and/or certification.
- Demonstrates sensitivity and understanding of other ethnic groups and cultures.

Participates in emergency response activities as assigned.

Some experience working in a human/social service-related field preferred, coupled with customer service experience. Bilingual-Spanish strongly preferred.

Some designated positions may be required to be bi-lingual, Spanish speaking, based upon populations served; the ability to pass a Spanish test, will be required. A valid driver’s license is also required. Must attend paid on site HR orientation at our Central Public Health Center in Wheaton.