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Receptionist/front Desk for Dental Office

3 months ago

Madison, United States Hilldale Dental Full time

Job Summary:
We are seeking a reliable and friendly Front Desk Agent to join our team. We are general dental practice with a small team seeking a new member. This is a non-corporporate office, and we focus on maintaining a friendly and caring environment. As the first point of contact for our guests, you will play a crucial role in providing exceptional customer service and ensuring a positive experience for all visitors. If you have excellent communication skills and enjoy working in a fast-paced environment, we would love to hear from you.

**Duties**:

- Greet and welcome guests as they arrive at the front desk
- Check-in and check-out guests efficiently and accurately
- Answer phone calls and respond to guest inquiries
- Handle guest complaints or concerns with professionalism and resolve issues promptly
- Maintain a clean and organized front desk area

**Requirements**:

- Previous experience working in an office or front desk role preferred
- Knowledge of dental office procedures, HIPAA regulations, or medical receptionist duties is a plus
- Familiarity with phone systems and ability to handle multiple phone lines
- Strong communication skills, both verbal and written
- Excellent customer service skills with a friendly and approachable demeanor
- Ability to multitask and prioritize tasks effectively in a fast-paced environment
- Proficient computer skills, including MS Office Suite and experience with electronic dental records or scheduling systems is preferred

Pay: $19.00 - $24.43 per hour

Expected hours: 28 - 36 per week

**Benefits**:

- 401(k)
- Dental insurance
- Disability insurance
- Free parking
- Health insurance
- Life insurance
- Paid time off

Healthcare setting:

- Private practice

Schedule:

- 8 hour shift
- No nights
- No weekends

Work Location: In person