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Patient Services Coordinator I

4 months ago

Mesa, United States Lone Peak Dental Group Full time

Job Summary:
We are seeking a Patient Services Coordinator I to join our healthcare team. The Patient Services Coordinator I will be responsible for providing excellent customer service to patients, scheduling appointments, coordinating referrals, and maintaining accurate patient records.

Qualifications:

- High school diploma or equivalent required; Associate's degree preferred
- Prior experience in a medical office or healthcare setting is a plus
- Strong communication and interpersonal skills
- Excellent organizational skills and attention to detail
- Ability to work effectively in a fast-paced environment
- Proficiency in basic computer skills and knowledge of medical terminology

**Responsibilities**:

- Greet and assist patients in a friendly and professional manner
- Schedule patient appointments and follow-up visits
- Coordinate referrals to specialists and other healthcare providers
- Maintain and update patient records in accordance with privacy regulations
- Answer phone calls, respond to inquiries, and relay messages to healthcare providers
- Verify insurance information and assist patients with billing questions
- Collaborate with healthcare team members to ensure a seamless patient experience
- Perform other administrative tasks as needed to support the clinic operations

Location: 829 E. University Drive, Mesa, AZ 85203-8042