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Service Technician
4 months ago
**Company Description**
We are AIR Communities, one of the country's largest owners and operators of apartment communities, managing high-quality properties in most major markets At AIR, we're passionate about what we do, both inside and outside of work. Our culture goes beyond our high-performing team; it also influences and enhances relationships with our residents and the communities we serve. We believe in doing whatever it takes to make our residents feel at home.
**If you are a hardworking, customer-focused professional, who takes pride in your work and has an eye for detail, we want you on our team**
Our Service Team is the heart of AIR Communities Service Technicians make our communities a great place to live by providing outstanding service to our residents. To say thank you, we provide our service technicians with the opportunity to make one of our beautiful communities their home
Our Service Team is crucial to AIR Communities, and we show our appreciation by offering Service Techs a **50% rent discount to live onsite.** Say goodbye to commuting, save time, gas money, and mileage while spending more time with family. Enjoy calling the community you maintain, "home."
We recognize that every teammate and property is unique, so we will consider your skills and experience with an open mind when hiring for this role. Your job title will be based on your skills, experience, and the community's requirements.
**Responsibilities**:
- Provide exceptional service to residents and team members.
- Perform resident-requested repairs and services independently (e.g., HVAC troubleshooting, complex plumbing installations/repairs, electrical component troubleshooting/replacement, household appliance installations/repairs/replacements).
- Provide technical guidance and training to lower-level Service Technicians and support their technical skill development.
- May assist in vendor quality management.
**Qualifications**
- 1-3 years of maintenance experience, preferably in a facilities or building environment
- Proficient in all trades OR expert in at least two trades (plumbing, electrical, appliances, HVAC, carpentry, etc.)
- Positive attitude with a willingness to learn
- Desire to grow professionally.
**As an AIR Service Technician, you'll need**:
- Reliable transportation
- Flexibility to work evenings, weekends, 7-day weeks (as needed), and on-call shifts (at least one week per month) based on community needs and seasonality
- Physical capability to move heavy equipment and machinery
- Proficiency in reading, writing, and speaking English.
**Top AIR Service Technicians are**:
- Tech-savvy
- Mechanically skilled
- Customer-focused
- Highly organized
- Expert troubleshooters
- Team players
- Detail-oriented experts.
**Additional Information**
AIR offers attractive compensation packages that reward performance at the individual, team, and company levels. We start with a competitive base salary, bonuses, and benefit options topped off with:
- ** Expected pay rate of $19.00- $23.50 per hour.** You will be provided a pay rate that is in line with your skills and experience as they relate to the requirements of the job.
- Technicians who excel can **earn up to $1,500 in quarterly Customer Service Satisfaction bonuses.**:
- ** 50% rent discount available at any AIR Community.**:
- Medical, dental, vision, and life insurance options, HSA/FSA plans, short and long-term disability paid by the company.
- 401(K), Employee Stock Purchase Plans, tuition assistance program, commuter benefits, and pet insurance.
- Paid time off including vacation, holidays, and sick time.
- Up to **100% reimbursement** for job-related certifications and licenses.
- ** Paid parental leave** of up to 16 weeks.
- Consumer discounts on various products and services.
- 15 hours of paid time annually for **community service.**:
- Opportunities for professional development and career growth.
