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**About Insurance Administrative Solutions**
Insurance Administrative Solutions (IAS) is a third-party provider of comprehensive administrative solutions for our clients in the insurance industry. We offer a business process outsourcing solution that helps insurers optimize administrative workload, bolster their industry expertise, leverage emerging technologies, and streamline operations. With strong industry knowledge, we deliver value to our customers by providing compassionate customer service, efficient processing, and quality results. Here at IAS, we embrace the fact that great things are only accomplished by working as a team. We believe that all of our employees have valuable input no matter the level. Our highly collaborative team environment offers each of our employees a place where they can excel.
**Job Summary**
**Primary** Responsibilities**:
- Must be able to work your scheduled shift and if needed, rotate schedules with other employees for proper departmental staffing needs, work overtime if needed and (including mandatory AEP overtime).
- Must be detailed oriented and possess good verbal/written/typed communication skills.
- Must be able to work in a work environment where procedures change frequently.
- Must be able to work independently and efficiently to meet contractual time service agreements.
- Calculate modal premium due, noting any shortage or overage, and prepare and balance CWA Input Form.
- Using the main frame computer system input CWA into the CWA database, when applicable.
- Complete non-medical telephone interviews with applicants when necessary.
- Order and follow up on requirements pre and post issue.
**Primary Skills & **Requirements**:
- High School Diploma/GED with one (1) year experience in insurance, the medical field or customer service.
- Language skills: ability to read and interpret documents such as procedure manuals and written handouts.
- Must be able to deal with problems containing multiple variables.
- Must be a team player, also multi-tasked, organized, and work efficiently.
- Exhibit self-direction and proactive problem solving.
- Uses tact when expressing ideas or opinions to respond to objections successfully.
- Work in a timely manner to meet deadlines, while maintaining a high level of accuracy and quality.
- Calculate figures and amounts, with and without use of an adding machine.
- Must be able to type at least 40 wpm.
- Pharmacy and/or insurance background is preferred.
- Honesty, as well as respect, for the company and its policies & procedures is crucial.
**Schedule**:
- Monday to Friday
- 37 hour work week
**About Integrity**
**Integrity** is one of the nation’s leading independent distributors of life, health and wealth insurance products. With a strong insurtech focus, we embrace a broad and innovative approach to serving agents and clients alike. **Integrity** is driven by a singular purpose: to help people protect their life, health and wealth so they can prepare for the good days ahead.
**Integrity** offers you the opportunity to start a career in a family-like environment that is rewarding and cutting edge. Why? Because we put our people first At** Integrity,** you can start a new career path at company you’ll love, and we’ll love you back. We’re proud of the work we do and the culture we’ve built, where we celebrate your hard work and support you daily. Joining us means being part of a hyper-growth company with tons of professional opportunities for you to accelerate your career. Integrity offers our people a competitive compensation package, including benefits that make work more fun and give you and your family peace of mind.
- Integrity, LLC is an Equal Opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, gender identity, national origin, disability, veteran status, or any other characteristic protected by federal, state, or local law. In addition, Integrity, LLC will provide reasonable accommodations for qualified individuals with disabilities._
