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Customer Support Representative
4 months ago
Our rapidly growing firm is seeking a professional, profoundly ambitious, and driven Customer Support Representative to be a part of our team as we build and develop our market share in the NYC area. If you’re looking to ignite your career with a company that develops its managers and leaders from within, then our Customer Support Representative team is for you
A Customer Support Representative with us acts as the primary point of contact and on-site extension of our clients. Our award-winning teams provide creative, innovative, and custom solutions to the world’s most iconic brands. At Ace Concepts, we have derived an unwavering commitment to improving the consumer experience and developing an exceptional workplace environment for our team. Explore a new, challenging, and gratifying career and expand your professional portfolio today
**Our Customer Support Representative**:
- Achieve or exceed individual sales and customer retention goals contributing to the market objectives while preserving a high-energy and profoundly motivated approach
- Ensure each customer is given a personalized sales experience that integrates technology into their life with amazing ease and effectiveness
- Acquire new residential customers within an assigned geographic region
- Engage and utilize sales tactics to maximize customer satisfaction and enhance sales margins
- Identify customer needs, market appropriate products and services, schedule appointments, and utilize sales leads
- Maintain updated, organized files on all sales accounts in assigned territory
**Our Customer Support Representatives have**:
- Experience in Customer Support, Sales, Account Management, Customer Service, or Client Facing is preferred
- High School diploma or GED is ideal
- Proven track record for meeting or exceeding sales expectations
- Ability to think outside the box and finish projects in a timely manner
- Outstanding work ethic, self-motivated, and ambitious
- Ability to satisfy customer needs in a friendly and efficient approach
- Ability to work in situations that involve prolonged standing or walking
- Master of overturning objections, delivering educational presentations, and closing sales
- Display and practice a high level of integrity and ethical standards
**We Offer**:
- Incentives, bonuses, and a lucrative commission structure
- Organic growth within the company
- Hands-on Training and development from top executives
- Unique and rewarding work atmosphere
- Volunteer opportunities and community involvement
- Company-sponsored events and functions
Pay: $45,618.29 - $58,000.00 per year
**Benefits**:
- 401(k)
- Health insurance
Compensation package:
- Bonus opportunities
- Commission pay
Schedule:
- 8 hour shift
- Day shift
- Monday to Friday
- Weekends as needed
Work Location: In person
